PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Smoke and Njoy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Smoke
Njoy

Green Smoke and Njoy Overview

Total reviews
93
83
Company responses
0
52
Issues resolved
1
1

Green Smoke was first mentioned on PissedConsumer on Dec 25, 2010 and since then this brand received 93 reviews. It is 10 reviews more than Njoy received since Dec 23, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Green Smoke customer support team and Njoy customer service.

Green Smoke and Njoy Consumer Ratings

Rank
36 out of 410 in Cigarettes and Tobacco category
24 out of 410 in Cigarettes and Tobacco category
Discounts and Special Offers
18 in category
27 in category
Price Affordability
50 in category
22 in category
Product or Service Quality
40 in category
32 in category

According to consumer ratings and reviews, Njoy ranks 12 points higher in the Cigarettes and Tobacco category than Green Smoke. People gave Green Smoke 2.7 stars for Discounts and Special Offers criterion in Cigarettes and Tobacco category and it is 39 points higher than the worst rated brand in this category. At the same time, Njoy was rated 2 stars for Discounts and Special Offers criterion in this category and it is 30 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Njoy has a higher rating than Green Smoke. Regarding Product or Service Quality criterion, consumers gave Green Smoke 1.7 stars and it is 68% worse than other in category. Njoy however was rated 2 stars and it is 54% worse than other in category.

Green Smoke and Njoy Rating Details

Discounts and Special Offers
2.7 (36 reviews)
2 (44 reviews)
Reviewer's quote

Since the changes made to cart packaging to foil, carts taste went downhill and quality did too. I even called and emailed them and was told no changes were made to flavor, but as a heavy user I know something change in taste. They don't last as long either. The website also has been flakey at...

PissedConsumer1092030

My Name is barbara norwood phone I am having a problem with my Ace the port is very loose and won't chargrge

barbara n
Price Affordability
1.9 (34 reviews)
3.1 (40 reviews)
Reviewer's quote

...All we have got in changes is higher prices with the minimum packs holding 10 cartridges for 20. 00 and you can buy the 3 packs same price at the stores. They just turned into money grubbing liars..

Manpreet

My njoy all of a sudden stopped working and i cleaned it out but nothing happened

Ahmed S
Product or Service Quality
1.7 (31 reviews)
2 (39 reviews)
Reviewer's quote

I totally agree with other consumers that their product quality has gone in the toilet over the last year. As a user and purchaser for several years, I have seen an excellent customer service department and consistent taste, but degrading product quality in the last year. The outer plastic layer on...

PissedConsumer1166245

Attitude when answering questions. Device is defective more than 25% of the time.

PissedConsumer1672417

Green Smoke and Njoy Pros and Cons

Pros
  • Old cartridges
  • Customer service
  • Taste is great
  • Cost
  • Size
  • Products
Cons
  • Deceitful company
  • Change in quality
  • Poor quality
  • Customer service
  • Pull strength required to hit
  • Length of use

Green Smoke and Njoy Most Positive Reviews

Top rated reviews
5

Well Green Smoke - Although I think your Customer Care to your Loyal UK users has been Despicable and also to your UK...

5

I smoked for 40+years & stopped after my first NJOY Gold Tobacco Disposable, I began using the Rechargeable Electronic...

Green Smoke and Njoy Most Critical Reviews

Lowest rated reviews
1

Very disappointed in the cartriges. Please return by email asap

1

They will *** over. I tried ordering twice.
The first time I ordered I had a coupon code that turned my 36$ order into...

Green Smoke and Njoy Latest Reviews

Recent published reviews

I need an email address that works the 2 on your site do not. I want to get some volume shiry prices

Read all 93 reviews
1

My njoy all of a sudden stopped working and i cleaned it out but nothing happened

Read all 83 reviews

Green Smoke and Njoy Products and Services

Most reviewed product and services
  • Green Smoke Electronic Cigarette Refill (48 reviews)
  • Green Smoke Battery (9 reviews)
  • Green Smoke Customer Care (5 reviews)
  • Njoy Battery (17 reviews)
  • Njoy Vape Kit (12 reviews)
  • Njoy Shipping Service (8 reviews)