Green Motion vs Zipcar

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Green Motion

Rentals
  • 3 ISSUES RESOLVED
  • 400 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $591 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Vehicle 8
  • Car ok 7
  • Price of car 7
  • Nil 5
  • Car and the price 4

Customers don't like

  • Damage charging policy22
  • Unscrupulous dodgy dealings20
  • Customer service17
  • Extra charges13
  • Unfair charges11

Products by Green Motion

No items

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Zipcar

Rentals
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $458 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Car variety 1
  • Close to pubic transportation 1
  • Convenience 1

Customers don't like

  • How unprofessional the representative was3
  • None of representatives know the right solution to the problem3
  • No response to emails2
  • Poor customer service1
  • Unwillingness to assist the police investigation1

Products by Zipcar

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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