PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shuttlefare and Green Motion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shuttlefare
Green Motion

Shuttlefare and Green Motion Overview

Total reviews
54
170
Company responses
0
0
Issues resolved
1
1

Shuttlefare and Green Motion Consumer Ratings

Rank
165 out of 437 in Transport category
124 out of 388 in Rentals category
Customer service
64 in category
No votes
Product or Service Quality
95 in category
No votes
Website
128 in category
No votes
Value for money
107 in category
No votes

Shuttlefare and Green Motion Rating Details

Customer service
1.3 (16 reviews)
No votes
Reviewer's quote

I have waited for 90 mins and called driver and customer service representatives multiple times. The driver did not even know when the shuttle would come. The service representatives blamed me that I did not check in with them after I already talked to the driver by phone, then they said that they...

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...Customer service personnel who receive rentals are unaware of the company procedures or schedules for shuttles..

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Product or Service Quality
1.3 (15 reviews)
No votes
Reviewer's quote

...Called the next morning to make sure it was cancelled, no agents available, left a detailed message and the driver called me at the pick up time to tell me he was there!! Worst service ever!..

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...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

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Website
1.4 (13 reviews)
No votes
Reviewer's quote

Credit card fraud. The other company that picked me up was sent the wrong pickup address twice. The driver was nice but I when my trip ended, I received fraud notifications. The fraudulent charges started a day after I booked with shuttle fare.

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...Our first time renting a car, booked through Ryanair website. 2 days hire. Arrived at aprox 9...

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Value for money
1.4 (10 reviews)
No votes
Reviewer's quote

...Shuttlefare has refused to help me and says they cannot return the money. I made several calls to them and they simply said driver waited for me which I do not agree as there are no missed calls. I hope this feedback helps other customers from getting duped...

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The motto of Green Motion should be: IF YOU WANT TO LOOSE MONEY USE OUR COMPANY!!! OK now seriously their business is not renting cars but selling very expensive car insurances or if do not buy their insurance they will sell you very expensive car repairs i. e. for even a smallest scratch you can...

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Shuttlefare and Green Motion Pros and Cons

Pros
  • On time
  • Got me where i needed to go
  • Life before i came across green motion
  • Car ok
  • Shuttle bus service
Cons
  • Ridiculous and frustrating
  • Shuffle folks not being responsible
  • Terrible company
  • Customer service
  • Staff not helpful resolving issue
  • Pricing scam

Shuttlefare and Green Motion Most Positive Reviews

Top rated reviews
3.3

I felt the need to send a positive review regarding this Suttlefare Company. I booked a ride from my home in Tampa, FL...

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No votes
No votes
No votes

Shuttlefare and Green Motion Most Critical Reviews

Lowest rated reviews
1

We booked a reservation online, they emailed me a conformation & reservation number! they even charged my credit car...

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1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

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1

I have had two horrible experiences with this company now, both times the drivers claimed that they had not been...

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1

Hundreds of people have been cheated of this company. I do not understand how it is possible for this company to survive...

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Shuttlefare and Green Motion Latest Reviews

Recent published reviews
1.2

Credit card fraud. The other company that picked me up was sent the wrong pickup address twice. The driver was nice but...

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2

I booked for 8 days. Arrived 545-6pm to get the car and was told everything is ok check the car the following day when...

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1

Shuttlefare charged me $66 to pick my mohter from the airport and take her to her home..however, they NEVER SHOWED UP!...

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1

Hi.
I was reluctant to give them even one star. My advise to everyone who wants.. sorry considers using this company plea...

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Shuttlefare and Green Motion Products and Services

Most reviewed product and services
  • Shuttlefare Shuttle Service (36 reviews)
  • Shuttlefare Pick Up Service (8 reviews)
  • Green Motion Car Rental (356 reviews)
  • Green Motion Car Rental Booking (28 reviews)
  • Green Motion Customer Care (21 reviews)