PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Motion and National Car Rental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Motion
National Car Rental

Green Motion and National Car Rental Overview

Total reviews
170
61
Company responses
0
0
Issues resolved
1
3

Green Motion and National Car Rental Consumer Ratings

Rank
122 out of 389 in Rentals category
89 out of 389 in Rentals category
Customer service
No votes
84 in category
Product or Service Quality
No votes
67 in category
Billing Practices
No votes
50 in category
Location
No votes
71 in category

Green Motion and National Car Rental Rating Details

Customer service
No votes
1.1 (31 reviews)
Reviewer's quote

...Customer service personnel who receive rentals are unaware of the company procedures or schedules for shuttles..

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After returning the vehicle, I was charged a daily rate, which was almost as much as the weekly rate! I called customer service and told them I was misinformed and would like the charge to be reverse. The man who I spoke with really has no customer service skills. He was arguing with me that the...

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Product or Service Quality
No votes
1.5 (29 reviews)
Reviewer's quote

...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

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...Service in general has been hit and miss depending on who is workong the desk. Not usually bad. But today I showed up for an 8am rental...

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Billing Practices
No votes
1.3 (23 reviews)
Reviewer's quote

...The supplemental insurance cost more than the total coverage of the rental car !! Even on the day I returned the car, I had to wait for another customer to finish yelling at them, again about the billing and the contract. This is a prevalent thing with them, apparently. ..

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I drove to Colorado, with my own vehicle to visit my dad. While there, I received a call my aunt had passed away. I had to immediately fly to California to help my cousin with arrangements. While I was there, I received another call about my mother, who was rapidly declining in health. Again, I had...

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Location
No votes
2 (24 reviews)
Reviewer's quote

...They had no idea what I'd booked (didn't notice on receiving the car they booked me back into same location, when I'd booked one way). Very limited mileage unless you pay £6 a day extra. They are not green...

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... for so long i had to take what money i had and put it in for gas to get people take me back and forth to the dr for the past few days due to enterprise in my location could not send a worker to get a car or cars from other rigions. Now today july 30 of 2017 they say the can have me one this evening but they wont a $50 deposit that i do not have no...

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Green Motion and National Car Rental Pros and Cons

Pros
  • Life before i came across green motion
  • Car ok
  • Shuttle bus service
  • Choosing my own car
  • Price selection
  • Price selection
Cons
  • Customer service
  • Staff not helpful resolving issue
  • Pricing scam
  • Customer service
  • Fraudulant charges
  • Customer service representative she was out of control

Green Motion and National Car Rental Most Positive Reviews

Top rated reviews
No votes
4.3

Rented from National/Enterprise for many years. Then after returning a rental they essentially fabricated a damage...

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No votes
3.8

I have been a loyal National customer for over 20 years and for many years at the top of their Emerald Club known as Eme...

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Green Motion and National Car Rental Most Critical Reviews

Lowest rated reviews
1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

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1

I had the misfortune of renting a car at the NATIONAL car rental location in CANCUN,
and yes -
...

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1

Hundreds of people have been cheated of this company. I do not understand how it is possible for this company to survive...

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1

For the third of fourth time I was informed that I had rented a car with National and that I was overdue returning it. ...

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Green Motion and National Car Rental Latest Reviews

Recent published reviews
2

I booked for 8 days. Arrived 545-6pm to get the car and was told everything is ok check the car the following day when...

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1

I drove to Colorado, with my own vehicle to visit my dad. While there, I received a call my aunt had passed away. I had...

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1

Hi.
I was reluctant to give them even one star. My advise to everyone who wants.. sorry considers using this company plea...

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1

I accidently left my NEW ipad in its NEW case in the car when I returned it to the Atlanta Int'l Airport car return...

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Green Motion and National Car Rental Products and Services

Most reviewed product and services
  • Green Motion Car Rental (356 reviews)
  • Green Motion Car Rental Booking (28 reviews)
  • Green Motion Customer Care (21 reviews)
  • National Car Rental Car Rental (37 reviews)
  • National Car Rental Customer Care (6 reviews)
  • National Car Rental Car Rental Booking (2 reviews)