PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hertz and Green Motion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hertz
Green Motion

Hertz and Green Motion Overview

Total reviews 885 173
Company responses 1 0
Issues resolved 6 1

Hertz and Green Motion Consumer Ratings

Rank
104 out of 362 in Rentals category
132 out of 362 in Rentals category
Customer service
79 in category
87 in category
Product or Service Quality
76 in category
94 in category
Website
88 in category
104 in category
Diversity of Products or Services
89 in category
103 in category

Hertz and Green Motion Rating Details

Customer service
1.1 (331 reviews)
1.1 (67 reviews)
Reviewer's quote

...I called Customer Service and after being hung up on, calling again and waiting and waiting I finally talked to a supervisor. She said that the Hertz office I was trying to rent from was not owned by the corporation and that the word of the manager was final. She actually told me this 12 times...

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...Terrible customer service. They will not return phone calls or emails. Fraudulent business practices...

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Product or Service Quality
1.4 (281 reviews)
1.2 (60 reviews)
Reviewer's quote

...Customer service wont help me..

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...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

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Website
1.8 (264 reviews)
1.7 (56 reviews)
Reviewer's quote

...I was told the fee was in fact $100, even though I read to them the cancellation policy OFF OF THEIR WEBSITE that says there are no fees. Taking it up with my bank next to dispute this charge..

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...Our first time renting a car, booked through Ryanair website. 2 days hire. Arrived at aprox 9...

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Diversity of Products or Services
1.7 (260 reviews)
1.4 (55 reviews)
Reviewer's quote

...Hertz has foolish policies my recommendation is not to give them any of your money for none of their services..

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I got a parking fine while I was hiring from Stansted GreenMotion.What did they do?1) they took 84 pounds from my credit card for administration fee without letting me know, I found out by checking the card statements;2) it took one month of phone calls and emails in order to obtain from them the...

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Hertz and Green Motion Pros and Cons

Pros
  • Location
  • Pathetic
  • Cleanliness of vehicle
  • Life before i came across green motion
  • Car ok
  • Shuttle bus service
Cons
  • Customer service
  • Lack of customer service now horrific billing practices
  • Overcharged
  • Customer service
  • Unfair return charge
  • Staff not helpful resolving issue

Hertz and Green Motion Most Positive Reviews

Top rated reviews
5

I took my family including my 6 yr old granddaughter who is in remishion of brain cancet to florida for thanksgiving..i...

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No votes
5

I noticed some weeks ago the position taken by Hertz concerning the NRA; my understanding is that Hertz (and the other “...

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No votes

Hertz and Green Motion Most Critical Reviews

Lowest rated reviews
1

Prepaid for rental car weeks in advance of my planned trip. I noticed they had no problem taking my money, but when I...

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1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

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1

We were talked into a bigger car in Ireland. It ran poorly and was hard to start, and way too big. We stopped at the...

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1

Hundreds of people have been cheated of this company. I do not understand how it is possible for this company to survive...

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Hertz and Green Motion Latest Reviews

Recent published reviews
No votes

I rented a car at hertz Chicago ohare airport dec 29 2020 Gregory Peck reservation number J6230****E 3 they charged me...

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1.4

Scammers/ over charging for insurance, and they make it mandatory that you buy their insurance they won't rent to you an...

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No votes

I called to resolve the issue on the date of incident and due to holiday (12/30/2020) was told to send an email I sent...

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1

I got a parking fine while I was hiring from Stansted GreenMotion.
What did they do?
1) they took 84 pounds from my credit...

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Hertz and Green Motion Products and Services

Most reviewed product and services
  • Hertz Car Rental (491 reviews)
  • Hertz Car Rental Booking (31 reviews)
  • Hertz Manager (28 reviews)
  • Green Motion Car Rental (359 reviews)
  • Green Motion Car Rental Booking (28 reviews)
  • Green Motion Peugeot Car Rental (6 reviews)