PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Motion and Hertz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Motion
Hertz

Green Motion and Hertz Overview

Total reviews
438
805
Company responses
0
1
Issues resolved
5
5

Hertz was first mentioned on PissedConsumer on Nov 19, 2007 and since then this brand received 805 reviews. It is 367 reviews more than Green Motion received since Jun 24, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Green Motion customer support team and Hertz customer service.

Green Motion and Hertz Consumer Ratings

Rank
104 out of 725 in Rentals category
91 out of 725 in Rentals category
Customer service
68 in category
72 in category
Location
77 in category
63 in category
Product or Service Quality
69 in category
67 in category

According to consumer ratings and reviews, Hertz ranks 13 points higher in the Rentals category than Green Motion. People gave Green Motion 1.1 stars for Customer service criterion in Rentals category and it is 125 points higher than the worst rated brand in this category. At the same time, Hertz was rated 1.1 stars for Customer service criterion in this category and it is 121 points higher than the worst rated brand in this category. If we look at Location criterion, than we see that Hertz has a higher rating than Green Motion. Regarding Product or Service Quality criterion, consumers gave Green Motion 1.4 stars and it is 64% greater than other in category. Hertz however was rated 1.4 stars and it is 65% greater than other in category.

Green Motion and Hertz Rating Details

Customer service
1.1 (228 reviews)
1.1 (295 reviews)
Reviewer's quote

...Customer service personnel who receive rentals are unaware of the company procedures or schedules for shuttles..

PissedConsumer1344682

...Their customer service is in on the con. The contract they create after you dispute the claim shows a large “X” in the acceptance box right above your signature..

Jeff S
Location
1.8 (212 reviews)
2 (232 reviews)
Reviewer's quote

I will expand on this below, and I have attached a number of documents:- - a photo my partner took of the rental location - a scan of the Economybookings rental voucher (incl. terms and conditions) - a scan of the Greenmotion terms and condition for Poland rentals - a scan of the actual Rental...

PissedConsumer1198588

... spoke two times with Hertz to retrieve the car, once with the national number (3 weeks after I dropped the car off at Audi) and once with Todd from the Hertz location a month after I dropped the car off at Audi. 4. State Farm told me that Hertz did not follow protocol as far as calling to inform me that my total co...

Laura W
Product or Service Quality
1.4 (202 reviews)
1.4 (249 reviews)
Reviewer's quote

...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

PissedConsumer1668489

I called customer service and went into the place i rented the car from talked to th le lady and they all said that there is nothing that they can do. So now my rent is late and im in the hole in my bank account my job check hit that account and it ate my paycheck up that i worked so hard for. I am...

Daishawn G

Green Motion and Hertz Pros and Cons

Pros
  • Car ok
  • Nil
  • Car
  • Cleanliness of vehicle
  • Pathetic
  • Location
Cons
  • Customer service
  • Unprofessional staff
  • Being cheated
  • Customer service
  • Lack of customer service now horrific billing practices
  • Overcharging customer

Green Motion and Hertz Most Positive Reviews

Top rated reviews
5

I hired a car from Green Motion Manchester airport on Christmas day 2015. I got a free upgrade and the car had only ver...

5

I took my family including my 6 yr old granddaughter who is in remishion of brain cancet to florida for thanksgiving..i...

Green Motion and Hertz Most Critical Reviews

Lowest rated reviews
1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

1

Prepaid for rental car weeks in advance of my planned trip. I noticed they had no problem taking my money, but when I...

Green Motion and Hertz Latest Reviews

Recent published reviews
1

Hi.
I was reluctant to give them even one star. My advise to everyone who wants.. sorry considers using this company plea...

Read all 438 reviews
3

I SAW A SCAM VIDEO FROM A NEWS STATION ON UTUBE REGARDING DOLLAR RENTAL COMPANY. THIS COMPANY AS WELL AS HERTZ WERE...

Read all 805 reviews

Green Motion and Hertz Products and Services

Most reviewed product and services
  • Green Motion Car Rental (528 reviews)
  • Green Motion Customer Care (42 reviews)
  • Green Motion Car Rental Booking (37 reviews)
  • Hertz Car Rental (467 reviews)
  • Hertz Customer Care (44 reviews)
  • Hertz Car Rental Booking (29 reviews)