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Green Motion

Rentals
  • 3 ISSUES RESOLVED
  • 517 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $550 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Location
Website
Discounts and Special Offers
  • Vehicle 8
  • Car ok 7
  • Price of car 7
  • Nil 6
  • Car 5

Customers don't like

  • Damage charging policy11
  • Customer service9
  • Extra charges8
  • Unscrupulous dodgy dealings8
  • Unprofessional staff5
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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 633 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $510 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Location
Website
Discounts and Special Offers
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service10
  • Bad service4
  • Overcharged4
  • Incorrect bill3
  • Lied about returning policy and no reply to complaint3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1338883

I have never rented from Hertz but have had dealings with Green Motion Car Rental Gatwick,UK and I would just advise anyone that is considering a rental here to think twice.It's a pity I didn't carry out more research before I used them.

It was a costly mistake, £400 to be precise. This company should be struck off.

They will try anything to withhold your £400 deposit .This company is fraudulent and I can't understand how they continue to operate.