PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Motion and Hertz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Motion
Hertz

Green Motion and Hertz Overview

Total reviews 173 885
Company responses 0 1
Issues resolved 1 6

Green Motion and Hertz Consumer Ratings

Rank
132 out of 361 in Rentals category
104 out of 361 in Rentals category
Customer service
No votes
77 in category
Product or Service Quality
No votes
75 in category
Billing Practices
No votes
56 in category
Location
No votes
70 in category

Green Motion and Hertz Rating Details

Customer service
No votes
1.1 (331 reviews)
Reviewer's quote

...Terrible customer service. They will not return phone calls or emails. Fraudulent business practices...

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...I called Customer Service and after being hung up on, calling again and waiting and waiting I finally talked to a supervisor. She said that the Hertz office I was trying to rent from was not owned by the corporation and that the word of the manager was final. She actually told me this 12 times...

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Product or Service Quality
No votes
1.4 (281 reviews)
Reviewer's quote

...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

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...Customer service wont help me..

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Billing Practices
No votes
1.3 (235 reviews)
Reviewer's quote

...The supplemental insurance cost more than the total coverage of the rental car !! Even on the day I returned the car, I had to wait for another customer to finish yelling at them, again about the billing and the contract. This is a prevalent thing with them, apparently. ..

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Hertz has become unethical with they're business practices and is fraudulent and deceptive when it comes to providing you the information a customer needs before making a decision to rent with them. They are overcharging the customer to rent a car from them. If they were charging me the full price...

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Location
No votes
2.1 (259 reviews)
Reviewer's quote

...They had no idea what I'd booked (didn't notice on receiving the car they booked me back into same location, when I'd booked one way). Very limited mileage unless you pay £6 a day extra. They are not green...

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I have talked to Rina( a rep) telling her I have dropped off the car to the location I chose at the time of pick up. NOW 3 weeks later Im checking out at the store and the cashier tells me my card has declined, ok whats up you might ask? Well I check my account and it shows Hertz has stolen over...

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Green Motion and Hertz Pros and Cons

Pros
  • Life before i came across green motion
  • Car ok
  • Shuttle bus service
  • Location
  • Pathetic
  • Cleanliness of vehicle
Cons
  • Customer service
  • Unfair return charge
  • Staff not helpful resolving issue
  • Customer service
  • Lack of customer service now horrific billing practices
  • Rude and not caring staff working the booth

Green Motion and Hertz Most Positive Reviews

Top rated reviews
No votes
5

I took my family including my 6 yr old granddaughter who is in remishion of brain cancet to florida for thanksgiving..i...

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No votes
5

I noticed some weeks ago the position taken by Hertz concerning the NRA; my understanding is that Hertz (and the other “...

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Green Motion and Hertz Most Critical Reviews

Lowest rated reviews
1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

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1

Prepaid for rental car weeks in advance of my planned trip. I noticed they had no problem taking my money, but when I...

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1

Hundreds of people have been cheated of this company. I do not understand how it is possible for this company to survive...

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1

We were talked into a bigger car in Ireland. It ran poorly and was hard to start, and way too big. We stopped at the...

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Green Motion and Hertz Latest Reviews

Recent published reviews
1.4

Scammers/ over charging for insurance, and they make it mandatory that you buy their insurance they won't rent to you an...

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No votes

I rented a car at hertz Chicago ohare airport dec 29 2020 Gregory Peck reservation number J6230****E 3 they charged me...

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1

I got a parking fine while I was hiring from Stansted GreenMotion.
What did they do?
1) they took 84 pounds from my credit...

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No votes

I called to resolve the issue on the date of incident and due to holiday (12/30/2020) was told to send an email I sent...

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Green Motion and Hertz Products and Services

Most reviewed product and services
  • Green Motion Car Rental (359 reviews)
  • Green Motion Car Rental Booking (28 reviews)
  • Green Motion Peugeot Car Rental (6 reviews)
  • Hertz Car Rental (491 reviews)
  • Hertz Car Rental Booking (31 reviews)
  • Hertz Manager (28 reviews)