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Green Motion

Rentals
  • 6 ISSUES RESOLVED
  • 707 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $534 AVERAGE LOSS
1.5
Customer service
Location
Diversity of Products or Services
Billing Practices
Website
  • Car ok 9
  • Vehicle 8
  • Price of car 7
  • Nil 7
  • Car 6

Customers don't like

  • Customer service34
  • Damage charging policy12
  • Extra charges9
  • Unscrupulous dodgy dealings8
  • Unprofessional staff7
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Hertz

Rentals
  • 4 ISSUES RESOLVED
  • 694 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.6
Customer service
Location
Diversity of Products or Services
Billing Practices
Website
  • Cleanliness of vehicle 5
  • Pathetic 4
  • Location 3
  • Unless you are very careful 2
  • Picking up the vehicle was ok 2

Customers don't like

  • Customer service33
  • Overcharged4
  • Customer service and price4
  • Bad service4
  • Rude and not caring staff working the booth3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1477133

Never rent a car from GreenMotion.They might look cheap, but are way more expensive than hertz after you have returned your car. I was charged £760,- for a 1 cm scratch that I am sure we did not cause.

I need my glasses to find the scratch. The guy new exactly what he was looking for. Total scam, shame for rental business.On the web I found loads of other people losing money the same way.

They are franchise and just do what they want. AVOID!!

Anonymous
#1407661

AVOID GREEEN MOTION AT ALL COSTS!

Hertz maybe more expensive at first looks. But after Green Motion have found a number of scratches on the car, (even underneath the car) and taken your deposit you could have hired a Hertz car for 6 months.

I was charged £600 for damage that was already there, I’ve since heard other charged up to £2500.

Anonymous
#1338883

I have never rented from Hertz but have had dealings with Green Motion Car Rental Gatwick,UK and I would just advise anyone that is considering a rental here to think twice. It's a pity I didn't carry out more research before I used them.

It was a costly mistake, £400 to be precise. This company should be struck off.

They will try anything to withhold your £400 deposit . This company is fraudulent and I can't understand how they continue to operate.