PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Motion and Hertz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Motion
Hertz

Green Motion and Hertz Overview

Total reviews 171 861
Company responses 0 1
Issues resolved 1 5

Green Motion and Hertz Consumer Ratings

Rank
126 out of 394 in Rentals category
100 out of 394 in Rentals category
Customer service
84 in category
77 in category
Billing Practices
74 in category
59 in category
Product or Service Quality
90 in category
71 in category
Location
99 in category
70 in category

Green Motion and Hertz Rating Details

Customer service
1.1 (65 reviews)
1.1 (321 reviews)
Reviewer's quote

...Customer service personnel who receive rentals are unaware of the company procedures or schedules for shuttles..

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Upon arriving at Hertz, I was advised by a rude customer service representative that even though I made a rental car reservation, I would not have a rental car because they were overbooked. It ruined my family's ability to fully enjoy buzzing around town because we had to rely on Uber drivers and...

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Billing Practices
1.1 (59 reviews)
1.3 (228 reviews)
Reviewer's quote

...The supplemental insurance cost more than the total coverage of the rental car !! Even on the day I returned the car, I had to wait for another customer to finish yelling at them, again about the billing and the contract. This is a prevalent thing with them, apparently. ..

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Hertz has become unethical with they're business practices and is fraudulent and deceptive when it comes to providing you the information a customer needs before making a decision to rent with them. They are overcharging the customer to rent a car from them. If they were charging me the full price...

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Product or Service Quality
1.2 (59 reviews)
1.4 (273 reviews)
Reviewer's quote

...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

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...Im stuck with no help and poor customer service. Still the manager wont speak to me..

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Location
1.4 (58 reviews)
2 (252 reviews)
Reviewer's quote

...They had no idea what I'd booked (didn't notice on receiving the car they booked me back into same location, when I'd booked one way). Very limited mileage unless you pay £6 a day extra. They are not green...

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...The sign that was uploaded was taken at Lincoln Park while other Hertz location don't even display such a sign. 5 ****** Best Service..

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Green Motion and Hertz Pros and Cons

Pros
  • Life before i came across green motion
  • Car ok
  • Shuttle bus service
  • Location
  • Cleanliness of vehicle
  • Pathetic
Cons
  • Customer service
  • Unfair return charge
  • Staff not helpful resolving issue
  • Customer service
  • Lack of customer service now horrific billing practices
  • Rude and not caring staff working the booth

Green Motion and Hertz Most Positive Reviews

Top rated reviews
No votes
5

I took my family including my 6 yr old granddaughter who is in remishion of brain cancet to florida for thanksgiving..i...

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No votes
5

I noticed some weeks ago the position taken by Hertz concerning the NRA; my understanding is that Hertz (and the other “...

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Green Motion and Hertz Most Critical Reviews

Lowest rated reviews
1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

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1

Prepaid for rental car weeks in advance of my planned trip. I noticed they had no problem taking my money, but when I...

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1

Hundreds of people have been cheated of this company. I do not understand how it is possible for this company to survive...

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1

We were talked into a bigger car in Ireland. It ran poorly and was hard to start, and way too big. We stopped at the...

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Green Motion and Hertz Latest Reviews

Recent published reviews
1

Green Motion charge me an excessive amount of money for a tiny damage that I did not do but that was small enough for th...

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No votes

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2

I booked for 8 days. Arrived 545-6pm to get the car and was told everything is ok check the car the following day when...

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1

I have been trying to contact the Do Not Rent Department for the last 5 hours and I'm here at the rental place in Mira...

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Green Motion and Hertz Products and Services

Most reviewed product and services
  • Green Motion Car Rental (357 reviews)
  • Green Motion Car Rental Booking (28 reviews)
  • Green Motion Customer Care (21 reviews)
  • Hertz Car Rental (485 reviews)
  • Hertz Customer Care (47 reviews)
  • Hertz Car Rental Booking (31 reviews)