PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about UBER and Green Dot Moneypak as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

UBER
Green Dot Moneypak

UBER and Green Dot Moneypak Overview

Total reviews
2886
1336
Company responses
0
0
Issues resolved
7
11

UBER and Green Dot Moneypak Consumer Ratings

Rank
101 out of 435 in Transport category
55 out of 200 in Cards category
Customer service
50 in category
48 in category
Website
102 in category
49 in category
Product or Service Quality
51 in category
43 in category
Value for money
68 in category
37 in category

UBER and Green Dot Moneypak Rating Details

Customer service
1.5 (570 reviews)
1.2 (518 reviews)
Reviewer's quote

...I tried going to their website to contact customer service -- no information is listed. After searching Google, I found a phone number and an email address for their support team. I emailed them and got an auto response saying that the inbox was not monitored and I would not receive a response...

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This is bullsh** can't load my money off the momeypak card the website is NOT WORKING customer service number DON'T work you DON'T talk to a real person it's taking me hours to find a way to get my money an still haven't found a way to get my money am pissed..

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Website
1.7 (491 reviews)
1.3 (489 reviews)
Reviewer's quote

Later began the odessey of going through the UBER website on how to file a complaint (all the drop-down boxes and figuring out what is pertinent: In short, UBER does nothing to make it easy to contact them/file a complaint. ) I've even heard drivers who note problems with the app (it's not easy to...

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When I call the number on your website I can't get past talking computer to speak to someone who can solve my problem! I need to ask about a card that messed up when it was scratched off. Numbers are missing. I was being scammed when I bought the card and someone told me it was probably a scam when...

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Product or Service Quality
1.7 (469 reviews)
1.3 (476 reviews)
Reviewer's quote

...I was charged a service fee. Later I checked my checking account and I was charged $11. 00 and $13...

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It would be nice to get an update from a bank that has all my money I have no access to and no customer support service. I contacted unemployment and they told me greendot bank had suspicious activity at there bank and all customers accounts are closed. Greendot has not updated me on my account and...

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Value for money
1.9 (444 reviews)
1.5 (422 reviews)
Reviewer's quote

...A Uber and I canceled it and it didnt give me my money back and Im still waiting for it in my bank it says pending but it still havent gave me my money back from two rides that was 1149 I believe and the other one is 13..

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...They said they could not take a credit card and it had to be through money pack, not even cash. They had me drive to the police station and give them the money pack numbers before they came out with a clipboard for me to sign the documents. I never did get a response back for money pack...

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UBER and Green Dot Moneypak Pros and Cons

Pros
  • Have been good in the past
  • Need call back
  • Convenience of uber
  • Seriously use any other service
  • I like it when it works
  • Damn money back
Cons
  • No customer service
  • Customer service is non-existent
  • Customer support nonexistant
  • Customer service
  • You cannot talk to a real person and they ask for your ssn
  • No one resolved my problem

UBER and Green Dot Moneypak Most Positive Reviews

Top rated reviews
5

Por yo no mas use un uber pero me cobraron 3 veces

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5

I dont really have an issue with moneypak. I think they are a phenomenal company and offer a very quality service that...

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5

I dont have your card from uber and you took my money

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5

I'm trying to completely delete my secure login account and start over with another one!!

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UBER and Green Dot Moneypak Most Critical Reviews

Lowest rated reviews
1

I am a current driver with uber.My friend signed me up under her promo code.

After she was not credited I was asked to...

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1

I bought a money pak for $145 on 07/07/2014 and posted to what was suppose to be my account but it went to someone...

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1

New Years eve is the busiest time of the year. What make it even more difficult is that while Uber chargers a safe ride...

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1

Bought a $500 moneypak and tried to load to card and it kept saying $0 balance called moneypak support i sent in all...

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UBER and Green Dot Moneypak Latest Reviews

Recent published reviews
No votes

I was out there it was a five minute wait he did not wait he pulled off and they charged my card 350. I need to get...

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1

This is bullsh** can't load my money off the momeypak card the website is NOT WORKING customer service number DON'T...

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1

I called. A Uber and I canceled it and it didnt give me my money back and Im still waiting for it in my bank it says...

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No votes

I lost my card I need to transfer my money over to another card

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UBER and Green Dot Moneypak Products and Services

Most reviewed product and services
  • Uber Account (220 reviews)
  • Uber Customer Care (136 reviews)
  • Uber Vehicle Driver (128 reviews)
  • Green Dot Moneypak Prepaid Card (247 reviews)
  • Green Dot Moneypak Account (165 reviews)
  • Green Dot Moneypak Customer Care (116 reviews)