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  • 4 ISSUES RESOLVED
  • 549 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • Seriously use any other service 2
  • This company card and service blows 1
  • It would likely be far better than the trash i had to deal with 1
  • I like it when it works 1

Customers don't like

  • No one could give answer6
  • Waiting4
  • Service4
  • False advertisement4
  • That they are ripping off thousands of people3
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The Bradford Exchange

Luxury / Jewelry
  • 6 ISSUES RESOLVED
  • 729 TOTAL REVIEWS
  • $37.3K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
  • Product 5
  • Way they rectified an incorrect shipment 1
  • Uniqueness of items 1
  • Ring 1
  • Quality 1

Customers don't like

  • Customer service follow up8
  • Customer service attitude8
  • Customer service7
  • Given the runaround6
  • Failure to honor guarantee6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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