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  • 2 ISSUES RESOLVED
  • 418 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services

No items

Customers don't like

  • Service7
  • Accessibility to resolve issue7
  • Customer service7
  • No one could give answer6
  • Waiting5
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 612 TOTAL REVIEWS
  • $35.9K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Product 5
  • Item i ordered 1
  • Nothin 1
  • Product offer 1
  • Way they rectified an incorrect shipment 1

Customers don't like

  • Customer service attitude18
  • Given the runaround18
  • Customer service follow up14
  • Customer service10
  • Failure to honor guarantee10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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