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  • 3 ISSUES RESOLVED
  • 507 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services

No items

Customers don't like

  • No one could give answer6
  • Waiting4
  • Service4
  • False advertisement4
  • That they are ripping off thousands of people3
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The Bradford Exchange

Luxury / Jewelry
  • 5 ISSUES RESOLVED
  • 675 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $210 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
  • Product 6
  • Nothin 2
  • Way they rectified an incorrect shipment 1
  • Ring 1
  • Quality 1

Customers don't like

  • Customer service attitude9
  • Customer service follow up8
  • Customer service7
  • Given the runaround6
  • Failure to honor guarantee6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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