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  • 7 ISSUES RESOLVED
  • 657 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • I like it when it works 3
  • This company card and service blows 2
  • Seriously use any other service 2
  • When i could get into my account 1
  • It would likely be far better than the trash i had to deal with 1

Customers don't like

  • Customer service8
  • No one could give answer6
  • Waiting4
  • That they are ripping off thousands of people4
  • Service4
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The Bradford Exchange

Jewelry and Accessories
  • 7 ISSUES RESOLVED
  • 867 TOTAL REVIEWS
  • $42.8K CLAIMED LOSSES
  • $218 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
  • Product 5
  • Ease or ordering 2
  • Way they rectified an incorrect shipment 1
  • Uniqueness of items 1
  • Unique items 1

Customers don't like

  • Customer service14
  • Customer service follow up8
  • Customer service attitude8
  • Given the runaround6
  • Failure to honor guarantee6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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