PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Dot Moneypak and Skylight One as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Dot Moneypak
Skylight One

Green Dot Moneypak and Skylight One Overview

Total reviews
1366
889
Company responses
0
0
Issues resolved
11
0

Green Dot Moneypak and Skylight One Consumer Ratings

Rank
55 out of 201 in Cards category
18 out of 201 in Cards category
Customer service
45 in category
No votes
Website
47 in category
No votes
Product or Service Quality
43 in category
No votes
Reliability
39 in category
No votes

Green Dot Moneypak and Skylight One Rating Details

Customer service
1.2 (528 reviews)
No votes
Reviewer's quote

stay way clear ur customer service stinks..

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...I've called customer service and try to talk to a human representative and it doesn't work I'm very agitated because I'm supposed to be getting paid on this card from my job. NH time I call it doesn't work. and I tried activating it over the phone like my packet said...

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Website
1.3 (498 reviews)
No votes
Reviewer's quote

...card in my account are closed and that I could never use Green Dot again and Ive done nothing wrong yall have $500 dollars of mine I could go on the regular website and it shows I have a balance of $500 available but on the app it says my account is closedMy email is dalearsenaux18@gmail. com My phone number is 228-627-9814 Again my name is Dale ARSENAUX and I live at 2816 Eden St. Apt 518 Pascagoula Mississippi 39581 Please respond or reply to this message as soon as possible urgent...

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...I set up my new card and went to their website to find a "Surcharge Free" ATM near my home. After withdrawing cash several times over a few days, I checked my balance online and realized I had been charged $10. 00 in fees...

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Product or Service Quality
1.3 (488 reviews)
No votes
Reviewer's quote

It would be nice to get an update from a bank that has all my money I have no access to and no customer support service. I contacted unemployment and they told me greendot bank had suspicious activity at there bank and all customers accounts are closed. Greendot has not updated me on my account and...

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I need to order a new card to my new address I already reported lost I just need to give you my new address so you can send my new card Every time I called the customer service number I can never get a customer service representative on the phone..

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Reliability
1.3 (477 reviews)
No votes
Reviewer's quote

Green dot is a CRIMINAL ORGANIZATION PERPETRATING FRAUD AND THEFT OF CONSUMER FUNDS ......PERIOD !call your attorney general to prosecutecall yoir attorney general in CA and

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Your representatives are so disrespectful I deposited money on my card and it got took I called and the representatives keep hanging up on me and I'm still out of my money I'm not using this card not more and I put on FB and Instagram and other social media websites not to get this card.

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Green Dot Moneypak and Skylight One Pros and Cons

Pros
  • Seriously use any other service
  • I like it when it works
  • Damn money back
  • Quick phone customer service
  • Overdraft protection
  • Easy to use
Cons
  • Customer service
  • No one resolved my problem
  • No customer service
  • Poor customer service
  • Everything to do with this card
  • Charge you for using your money

Green Dot Moneypak and Skylight One Most Positive Reviews

Top rated reviews
5

I dont really have an issue with moneypak. I think they are a phenomenal company and offer a very quality service that...

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5

I've been banking online with this company for about half a year now, and quite frankly being able to track my purchasin...

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5

I'm trying to completely delete my secure login account and start over with another one!!

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5

I shaneice white 9144726977 did not make any transactions in west monroe louisiana i am requesting that my funds be...

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Green Dot Moneypak and Skylight One Most Critical Reviews

Lowest rated reviews
1

I bought a money pak for $145 on 07/07/2014 and posted to what was suppose to be my account but it went to someone...

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1

PLEASE LISTEN TO THIS PERSON AND AVOID SKYLIGHT AT ALL COST...

THIS IS THE WORST SERVICE EVER.... their representative...

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1

Bought a $500 moneypak and tried to load to card and it kept saying $0 balance called moneypak support i sent in all...

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1

I've had similar issues as other complaints - fees at "free" atms, many denied transactions, but not once have I been ab...

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Green Dot Moneypak and Skylight One Latest Reviews

Recent published reviews
No votes

We are sorry for the inconvenience our customers are having. Our website is currently experiencing technical...

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No votes

Just have two cards and only need one

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No votes

We are sorry for the inconvenience our customers are having. Our website is currently experiencing technical difficultie...

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No votes

I have two cards and i want to keep the card with my personal name on it. And close out this other temp car.

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Green Dot Moneypak and Skylight One Products and Services

Most reviewed product and services
  • Green Dot Moneypak Prepaid Card (250 reviews)
  • Green Dot Moneypak Account (166 reviews)
  • Green Dot Moneypak Customer Care (116 reviews)
  • Skylight One Account (139 reviews)
  • Skylight One Customer Care (82 reviews)
  • Skylight One Card Activation (47 reviews)