PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RushCard and Green Dot Moneypak as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RushCard
Green Dot Moneypak

RushCard and Green Dot Moneypak Overview

Total reviews
3618
1176
Company responses
0
0
Issues resolved
4
10

RushCard was first mentioned on PissedConsumer on Oct 21, 2011 and since then this brand received 3618 reviews. It is 2442 reviews more than Green Dot Moneypak received since May 23, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Green Dot Moneypak customer support team than with RushCard customer service.

RushCard and Green Dot Moneypak Consumer Ratings

Rank
36 out of 359 in Cards category
43 out of 359 in Cards category
Product or Service Quality
26 in category
33 in category
Website
31 in category
41 in category
Customer service
36 in category
37 in category

According to consumer ratings and reviews, RushCard ranks 7 points higher in the Cards category than Green Dot Moneypak. People gave RushCard 1.5 stars for Product or Service Quality criterion in Cards category and it is 49 points higher than the worst rated brand in this category. At the same time, Green Dot Moneypak was rated 1.4 stars for Product or Service Quality criterion in this category and it is 42 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that RushCard has a higher rating than Green Dot Moneypak. Regarding Customer service criterion, consumers gave RushCard 1.3 stars and it is 52% greater than other in category. Green Dot Moneypak however was rated 1.3 stars and it is 51% greater than other in category.

RushCard and Green Dot Moneypak Rating Details

Product or Service Quality
1.5 (1359 reviews)
1.4 (435 reviews)
Reviewer's quote

Rushcard no longer has a live customer service agent that u can talk 2 only live chat which is REDICULIOUS!!! LOOKING 4 A NEW COMPANY &;;;;;;; I HAVE BEEN WITH THEM SINCE 2003..

PissedConsumer1768757

...I called the customer service number and after a couple of rings the line opened but nobody was there. They should have a way to inform their retailers of any problem. I mean it's 2020!!!! Ty..

Alaysha
Website
1.6 (1324 reviews)
1.4 (447 reviews)
Reviewer's quote

...Ive tried the number on my card and the number on the website and neither work. I need to speak with someone about this issue and if its not resolved,i will go to a credit union where i know for a fact i will always be able to speak with someone and get my money. Ill be waiting..

PissedConsumer1610291

...Couldn't reach anyone on the phone, they just refer you to the website. They just said I was doing something improper and had been banned, I can get my money back in 2 weeks. I'm panicking now...

Eunice H
Customer service
1.3 (1294 reviews)
1.3 (471 reviews)
Reviewer's quote

...was coming didn't have anything going on just sitting there listening to music and still no resolution I'm pissed there should be an easier way to talk to customer service and get your money handled this is not a...

Adalyne

...Moneypak Customer Service..

PissedConsumer1766723

RushCard and Green Dot Moneypak Pros and Cons

Pros
  • Early deposit
  • Direct deposit
  • Two day early check
  • I like it when it works
  • Seriously use any other service
  • Damn money back
Cons
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance
  • no one is answering the phones to reassure us as consumers
  • Customer service
  • Service
  • You cannot talk to a real person and they ask for your ssn

RushCard and Green Dot Moneypak Most Positive Reviews

Top rated reviews
5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

5

I dont really have an issue with moneypak. I think they are a phenomenal company and offer a very quality service that...

RushCard and Green Dot Moneypak Most Critical Reviews

Lowest rated reviews
1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

1

I bought a money pak for $145 on 07/07/2014 and posted to what was suppose to be my account but it went to someone...

RushCard and Green Dot Moneypak Latest Reviews

Recent published reviews

Send me new card please

Read all 3618 reviews

When I purchased my green Dot card last week, my love one tried to use it and there was no money on it.

Read all 1176 reviews

RushCard and Green Dot Moneypak Products and Services

Most reviewed product and services
  • Rushcard Account (412 reviews)
  • Rushcard Prepaid Card (405 reviews)
  • Rushcard Customer Care (299 reviews)
  • Green Dot Moneypak Prepaid Card (237 reviews)
  • Green Dot Moneypak Account (147 reviews)
  • Green Dot Moneypak Customer Care (102 reviews)