PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Dot Moneypak and Reloadit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Dot Moneypak
Reloadit

Green Dot Moneypak and Reloadit Overview

Total reviews 2162 781
Company responses 0 0
Issues resolved 32 3

Green Dot Moneypak and Reloadit Consumer Ratings

Rank
97 out of 198 in Cards category
740 out of 3886 in Financial Services category
Customer service
93 in category
617 in category
Website
88 in category
676 in category
Product or Service Quality
82 in category
603 in category
Reliability
80 in category
531 in category

Green Dot Moneypak and Reloadit Rating Details

Customer service
1.2
(801 reviews)
1.2
(277 reviews)
Reviewer's quote

...But you can't get to customer service unless you have a NetSpend card . I can't access my funds or get a hold of customer service..

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...The customer service is HORRIBLE. I loaded 10 for $450 each pack. I only received credit for 1 pack and the store couldn't fix it...

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Website
1.4
(773 reviews)
1.2
(281 reviews)
Reviewer's quote

...card I was not able to create a moneypak account I kept receiving error messages and then the help line is only automative and only refers you back to the website so now I have money tied up on a moneypak card that I can't access or even speak to a help representative from the moneypak...

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...It's not a website glitch, it's an outright scam!..

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Product or Service Quality
1.3
(761 reviews)
1.2
(275 reviews)
Reviewer's quote

You have to wait too long for service representatives to answer the Phone so I asked for a customer callback..

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I can't seem to find a prepaid debit card that you will allow me to load my money on I have tried several MasterCard and visas PayPal venmo which is a product of PayPal..

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Reliability
1.3
(742 reviews)
1.3
(241 reviews)
Reviewer's quote

We have gotten Green Dot they 100 work with they save the corners and somebody else's name I get to call I get to the seat and is it nobody else they wouldn't let me activate it so I'm on my money back I'm going to take it to the *** Court

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this is the worse company ive ever dealt with. no cutomer service, cant log into my safe im surprised you havent been sued yet.

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Green Dot Moneypak and Reloadit Pros and Cons

Pros
  • I like it when it works
  • Seriously use any other service
  • Seemed like a simple way to reload a card
  • Thought of kicking them in the face
  • It before the safe
  • Good before safe reload
Cons
  • Customer service
  • No one resolved my problem
  • No customer service
  • Poor customer service
  • Not having access to my money
  • buggy website

Green Dot Moneypak and Reloadit Most Positive Reviews

Top rated reviews
5

I have been waiting on my refund for my moneypaks longer then ten days where is my money

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5

I purchased a card and the receiver claims the card was invalid

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5

I got it three days ago and can use it andwhant recognize me on green dot app and I really need pin number to use the...

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5

Web site e has been down can't reload card... no one knows anything.. .all u can do is wait for your own money u...

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Green Dot Moneypak and Reloadit Most Critical Reviews

Lowest rated reviews
1

It is been 6 months after somebody using ebay to place the item to sell then after send information with ebay logo...

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1

So, it's not fraud, but it is complete incompetence! You eventually get access to your funds, it's just not instant anym...

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1

We have gotten Green Dot they 100 work with they save the corners and somebody else's name I get to call I get to the...

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1

I demand to get a SR13 going right asap. The customer service is HORRIBLE. I loaded 10 for $450 each pack. I only...

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Green Dot Moneypak and Reloadit Latest Reviews

Recent published reviews
No votes

I tried open a moneypak account but when I put my information in it says account with that information already exists

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1

I can't seem to find a prepaid debit card that you will allow me to load my money on I have tried several MasterCard...

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No votes

Request reimbursement for a $500 card that didnt have no numbers. The receipt and card are attached for your review. I...

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No votes

I loaded 500 dollars on a card that I cant use. I talked to so many representatives got the run around like they was...

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