PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Dot Moneypak and Reloadit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Dot Moneypak
Reloadit

Green Dot Moneypak and Reloadit Overview

Total reviews 1540 765
Company responses 0 0
Issues resolved 16 2

Green Dot Moneypak and Reloadit Consumer Ratings

Rank
61 out of 192 in Cards category
432 out of 2283 in Financial Services category
Customer service
52 in category
313 in category
Website
56 in category
391 in category
Product or Service Quality
51 in category
289 in category
Reliability
46 in category
236 in category

Green Dot Moneypak and Reloadit Rating Details

Customer service
1.2 (598 reviews)
1.2 (266 reviews)
Reviewer's quote

I can never get customer service on the phone in 40 tries it still sends me in a loop no one at the company will talk to me about straightening up some problems with my cards she comes serious problem..

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get my money loaded onto a card that I was told they would accept, after at least ten phone calls to customer service, and visiting three stores to locate a PayPal prepaid Mastercard. The money will not load and I keep getting the run around from customer service and told something different each...

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Website
1.3 (568 reviews)
1.2 (274 reviews)
Reviewer's quote

...I have tried calling but only get a response by recording telling me to file complaint on website. I filed the complaint and heard nothing back. Made a complaint here and heard nothing back...

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...It's not a website glitch, it's an outright scam!..

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Product or Service Quality
1.3 (555 reviews)
1.2 (266 reviews)
Reviewer's quote

...It would not load onto my card i was stranded with no gas in hot weather for 2 hours thre product does not work as they state and there customer service is a joke stay away dont use moneypak it will save you headache lost money and ruin your day and steal your money..

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I have been using this product for years. I have never had a problem. If you Follow the instructions properly when using this card You will not have any problems with it..

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Reliability
1.3 (549 reviews)
1.3 (232 reviews)
Reviewer's quote

I purchased a money pack over 3 months ago and still haven't been able to upload my money to my card. I have went above and beyond to get my money and they have yet to contact me I'm so over this. Everyone I speak to is ridiculous and they all act as if they are just stupid.

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This is a HORRID company. Do NOT deal with them. There are much better ways to work with prepaid cards than Reloadit: Compare:ReloaditYou can put up to $500 on a Reloadit card.For each card, you will have a charge of $1-5 depending upon your retail outlet.You have to reload the pack into a Reloadit...

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Green Dot Moneypak and Reloadit Pros and Cons

Pros
  • Seriously use any other service
  • I like it when it works
  • Seemed like a simple way to reload a card
  • Thought of kicking them in the face
  • It before the safe
  • Good before safe reload
Cons
  • Customer service
  • No one resolved my problem
  • No customer service
  • Poor customer service
  • Not having access to my money
  • buggy website

Green Dot Moneypak and Reloadit Most Positive Reviews

Top rated reviews
5

I dont really have an issue with moneypak. I think they are a phenomenal company and offer a very quality service that...

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5

Web site e has been down can't reload card... no one knows anything.. .all u can do is wait for your own money u...

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5

I'm trying to completely delete my secure login account and start over with another one!!

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5

I purchased 10 Reloadit packs cards and i loaded them each with $280. But I came to find out that I only was credited...

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Green Dot Moneypak and Reloadit Most Critical Reviews

Lowest rated reviews
1

I bought a money pak for $145 on 07/07/2014 and posted to what was suppose to be my account but it went to someone...

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1

This money pak service is a joke and will take your money.. I had waited 55 min to reload 250.00 onto a prepaid card...

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1

Bought a $500 moneypak and tried to load to card and it kept saying $0 balance called moneypak support i sent in all...

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1

This company has one phone number and no one will answer the number. If you have a problem with your card you cannot get...

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Green Dot Moneypak and Reloadit Latest Reviews

Recent published reviews
No votes

NEED TO USE MY MONEY FOR SOMETHING ELSE I DON'T NEED TO GO THROUGH ALL THIS RIGHT HERE I JUST WANT MY MONEY OFF THIS...

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No votes

I have put 500 dollars in reloadit safe and now cannot get it to load onto card. I want my money

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1

I purchased a money pack over 3 months ago and still haven't been able to upload my money to my card. I have went above...

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1

I purchase a Reload It Card. from the Dollar General store in Caledonia Missouri. it did not take to my card after it...

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