PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Dot Moneypak and Reloadit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Dot Moneypak
Reloadit

Green Dot Moneypak and Reloadit Overview

Total reviews
1150
770
Company responses
0
0
Issues resolved
10
2

Green Dot Moneypak was first mentioned on PissedConsumer on May 23, 2011 and since then this brand received 1150 reviews. It is 380 reviews more than Reloadit received since Jan 7, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Green Dot Moneypak customer support team than with Reloadit customer service.

Green Dot Moneypak and Reloadit Consumer Ratings

Rank
41 out of 361 in Cards category
339 out of 2597 in Financial Services category
Customer service
36 in category
235 in category
Website
39 in category
303 in category
Product or Service Quality
31 in category
219 in category

Green Dot Moneypak and Reloadit Rating Details

Customer service
1.3 (462 reviews)
1.3 (268 reviews)
Reviewer's quote

I had issues to find a moneypak customer service number for a life person. I had $500 on the card, the only money I had and I was not able to load it. After calling many fake numbers online, I found the moneypak corporate office number 866-795-0011...

Araya

...I contacted customer service and was told to perform a variety of things which never worked. I even tried to create an account at a different location using a different email. Nothing and I mean nothing worked...

Tuesday V
Website
1.4 (437 reviews)
1.3 (277 reviews)
Reviewer's quote

...Couldn't reach anyone on the phone, they just refer you to the website. They just said I was doing something improper and had been banned, I can get my money back in 2 weeks. I'm panicking now...

Eunice H

...It's not a website glitch, it's an outright scam!..

The W
Product or Service Quality
1.4 (423 reviews)
1.3 (269 reviews)
Reviewer's quote

Iam so damn tired of this bull. It has been 2months and still I can’t use moneypak card or receive a refund st all. No one has contact me at all. Where is my 225.00?

Jareeta T

I have been using this product for years. I have never had a problem. If you Follow the instructions properly when using this card You will not have any problems with it..

PissedConsumer1710953

Green Dot Moneypak and Reloadit Pros and Cons

Pros
  • I like it when it works
  • Seriously use any other service
  • Damn money back
  • Thought of kicking them in the face
  • It before the safe
  • Good before safe reload
Cons
  • Customer service
  • You cannot talk to a real person and they ask for your ssn
  • That they are ripping off thousands of people
  • Poor customer service
  • Not having access to my money
  • buggy website

Green Dot Moneypak and Reloadit Most Positive Reviews

Top rated reviews
5

I dont really have an issue with moneypak. I think they are a phenomenal company and offer a very quality service that...

5

Web site e has been down can't reload card... no one knows anything.. .all u can do is wait for your own money u...

Green Dot Moneypak and Reloadit Most Critical Reviews

Lowest rated reviews
1

I bought a money pak for $145 on 07/07/2014 and posted to what was suppose to be my account but it went to someone...

1

This money pak service is a joke and will take your money.. I had waited 55 min to reload 250.00 onto a prepaid card...

Green Dot Moneypak and Reloadit Latest Reviews

Recent published reviews
1

I couldn't load my moneypak so I requested my check be mailed and no response I have got from anybody.

Read all 1150 reviews

Put 50 bucks on my Pack, tried to create safe, website will not let me. Tried customer support, THERE IS NO OPTION FOR...

Read all 770 reviews

Green Dot Moneypak and Reloadit Products and Services

Most reviewed product and services
  • Green Dot Moneypak Prepaid Card (234 reviews)
  • Green Dot Moneypak Account (141 reviews)
  • Green Dot Moneypak Customer Care (101 reviews)
  • Reloadit Prepaid Card (135 reviews)
  • Reloadit Account (89 reviews)
  • Reloadit Website (69 reviews)