PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Dot Moneypak and Reloadit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Dot Moneypak
Reloadit

Green Dot Moneypak and Reloadit Overview

Total reviews
1367
764
Company responses
0
0
Issues resolved
11
2

Green Dot Moneypak and Reloadit Consumer Ratings

Rank
54 out of 201 in Cards category
369 out of 1862 in Financial Services category
Customer service
46 in category
275 in category
Website
48 in category
338 in category
Product or Service Quality
43 in category
256 in category
Reliability
40 in category
206 in category

Green Dot Moneypak and Reloadit Rating Details

Customer service
1.2 (528 reviews)
1.2 (266 reviews)
Reviewer's quote

stay way clear ur customer service stinks..

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get my money loaded onto a card that I was told they would accept, after at least ten phone calls to customer service, and visiting three stores to locate a PayPal prepaid Mastercard. The money will not load and I keep getting the run around from customer service and told something different each...

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Website
1.3 (498 reviews)
1.2 (275 reviews)
Reviewer's quote

...card in my account are closed and that I could never use Green Dot again and Ive done nothing wrong yall have $500 dollars of mine I could go on the regular website and it shows I have a balance of $500 available but on the app it says my account is closedMy email is dalearsenaux18@gmail. com My phone number is 228-627-9814 Again my name is Dale ARSENAUX and I live at 2816 Eden St. Apt 518 Pascagoula Mississippi 39581 Please respond or reply to this message as soon as possible urgent...

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...It's not a website glitch, it's an outright scam!..

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Product or Service Quality
1.3 (488 reviews)
1.2 (266 reviews)
Reviewer's quote

It would be nice to get an update from a bank that has all my money I have no access to and no customer support service. I contacted unemployment and they told me greendot bank had suspicious activity at there bank and all customers accounts are closed. Greendot has not updated me on my account and...

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I have been using this product for years. I have never had a problem. If you Follow the instructions properly when using this card You will not have any problems with it..

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Reliability
1.3 (478 reviews)
1.3 (233 reviews)
Reviewer's quote

My wallet was stolen/lost I need to cancel cards I don't know card numbers can't talk live this is a joke you have all my information these cards need to be cancelled help now

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This is a HORRID company. Do NOT deal with them. There are much better ways to work with prepaid cards than Reloadit: Compare:ReloaditYou can put up to $500 on a Reloadit card.For each card, you will have a charge of $1-5 depending upon your retail outlet.You have to reload the pack into a Reloadit...

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Green Dot Moneypak and Reloadit Pros and Cons

Pros
  • Seriously use any other service
  • I like it when it works
  • Damn money back
  • Thought of kicking them in the face
  • It before the safe
  • Good before safe reload
Cons
  • Customer service
  • No one resolved my problem
  • No customer service
  • Poor customer service
  • Not having access to my money
  • buggy website

Green Dot Moneypak and Reloadit Most Positive Reviews

Top rated reviews
5

I dont really have an issue with moneypak. I think they are a phenomenal company and offer a very quality service that...

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5

Web site e has been down can't reload card... no one knows anything.. .all u can do is wait for your own money u...

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5

I'm trying to completely delete my secure login account and start over with another one!!

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5

I purchased 10 Reloadit packs cards and i loaded them each with $280. But I came to find out that I only was credited...

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Green Dot Moneypak and Reloadit Most Critical Reviews

Lowest rated reviews
1

I bought a money pak for $145 on 07/07/2014 and posted to what was suppose to be my account but it went to someone...

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1

This money pak service is a joke and will take your money.. I had waited 55 min to reload 250.00 onto a prepaid card...

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1

Bought a $500 moneypak and tried to load to card and it kept saying $0 balance called moneypak support i sent in all...

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1

This company has one phone number and no one will answer the number. If you have a problem with your card you cannot get...

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Green Dot Moneypak and Reloadit Latest Reviews

Recent published reviews
1

My wallet was stolen/lost I need to cancel cards I don't know card numbers can't talk live this is a joke you have all...

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No votes

So I added money onto my reloaded account Ive got a card added that to the account and it was verified and now Im...

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No votes

My money pack card number is saying invalid y?

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1

I still have not received their refund and I'm out $100

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Green Dot Moneypak and Reloadit Products and Services

Most reviewed product and services
  • Green Dot Moneypak Prepaid Card (250 reviews)
  • Green Dot Moneypak Account (166 reviews)
  • Green Dot Moneypak Customer Care (116 reviews)
  • Reloadit Prepaid Card (135 reviews)
  • Reloadit Account (92 reviews)
  • Reloadit Website (69 reviews)