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  • 2 ISSUES RESOLVED
  • 406 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.2
Customer service
Website
Reliability
Staff
Diversity of Products or Services

No items

Customers don't like

  • Service7
  • Accessibility to resolve issue7
  • Customer service7
  • No one could give answer6
  • Waiting5
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Mattress Firm

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 529 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Person who sold me the bed 6
  • Great attitude during the purchase 4
  • Delivery 3
  • Well mannered employees 3
  • Store 2

Customers don't like

  • Customer service22
  • Refund policy10
  • Being ripped off9
  • Communication7
  • Mattress7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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