PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Venmo and Green Dot Corporation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Venmo
Green Dot Corporation

Venmo and Green Dot Corporation Overview

Total reviews 213 2337
Company responses 0 0
Issues resolved 1 14

Venmo and Green Dot Corporation Consumer Ratings

Rank
31 out of 217 in Cash Services category
55 out of 204 in Cards category
Customer service
24 in category
46 in category
Product or Service Quality
17 in category
42 in category
Reliability
24 in category
33 in category
Website
29 in category
46 in category

Venmo and Green Dot Corporation Rating Details

Customer service
1.5 (75 reviews)
1.2 (968 reviews)
Reviewer's quote

...debit card support and called after finally uncovering their phone number- we are closed for live phone support!! Filled out annoying form requests Worst customer service ever Unacceptable! I loved venmo except for the high fees that add up w frequent use. I cannot get in my account ! 3 days of this is...

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After further investigation I was informed by the customer service representative that my account information had been updated without my knowledge and someone one was able to change my phone number and email on my account. I am not sure what transaction were or were not made and was only given the...

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Product or Service Quality
1.8 (71 reviews)
1.3 (903 reviews)
Reviewer's quote

ripped off by venmo no response from customer service..

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...er service the numbers. Also I asked for that card to be taken off my account and the recording says I still have 2 cards???..

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Reliability
1.7 (72 reviews)
1.3 (889 reviews)
Reviewer's quote

My venmo transaction while sending money out, is declining.. i spoke to my bank iyd all cleated on that end, they told me to reach out to you..

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Its says its Verizon wireless and my call couldnt be completed when I call.Online, I am trying to add a green dot Moneypak to my green dot card. It says that its having a problem verifying me. Now Ive made too many attempts and it says to try later . They wont let you speak to anyone .

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Website
1.8 (69 reviews)
1.4 (935 reviews)
Reviewer's quote

...I went to customer service and in order to fix this I was sent to another website where I have to join and pay for assistance. This is the absolute worst service ever and I may never get my $235 back that is sitting there. No one is interested in helping...

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...Goto the website, enter the MoneyPak number and BAM! the money is there. Now, you have to create a 'MoneyPak profile'. I went thru this process and it told me that they could not verify that I am me, so I have to request a refund which will take two weeks...

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Venmo and Green Dot Corporation Pros and Cons

Pros
  • No customer service
  • No pro about it
  • Fast
  • Never again
  • No pros
  • Aggravation
Cons
  • Have zero customer service
  • Refuse to give a solution
  • Horrible customer experience
  • Customer service
  • You can not reach a person when you have a problem
  • Customer service is nonexistent

Venmo and Green Dot Corporation Most Positive Reviews

Top rated reviews
5

I no longer have the phone number connected to my account.Phone number 832994 8349/husslablackcar@gmail.com is my email...

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5

My Green Dot card expired 1/31/2015. So I get an email from them around the beginning of December to update my info. I...

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5

Couldn't pay phone bill n lost my number I couldn't change it because I didn't have any other number to replace it

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5

Yes i uploaded my id for my account with rush card live green dot since friday and my account is still not unblocked...

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Venmo and Green Dot Corporation Most Critical Reviews

Lowest rated reviews
1

Sucks
{{Redacted}}

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1

First cant speak with a real person. The people sent money too didnt get money. So where is my money.

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1

Last week I signed up for an account with VENMO to electronically transfer funds to a person I was buying a boat from....

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1

I bought a Green Dot card for $50. When I tried to activate it, I was told by an automated system that the card number...

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Venmo and Green Dot Corporation Latest Reviews

Recent published reviews
No votes

Ive been trying to log in and it keeps showing errors and I am not able to transfer money to my account or do any transa...

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No votes

I can not get in touch with customer service at any number provided and when i try from the website I'm always talking...

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5

My venmo transaction while sending money out, is declining.. i spoke to my bank iyd all cleated on that end, they told...

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1

Its says its Verizon wireless and my call couldnt be completed when I call.
Online, I am trying to add a green dot Moneyp...

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Venmo and Green Dot Corporation Products and Services

Most reviewed product and services
  • Venmo Money Transfer (21 reviews)
  • Venmo Account (20 reviews)
  • Venmo Customer Care (9 reviews)
  • Green Dot Corporation Prepaid Card (344 reviews)
  • Green Dot Corporation Account (202 reviews)
  • Green Dot Corporation Customer Care (162 reviews)