PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Dot Corporation and RushCard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Dot Corporation
RushCard

Green Dot Corporation and RushCard Overview

Total reviews 2332 4466
Company responses 0 0
Issues resolved 14 10

Green Dot Corporation and RushCard Consumer Ratings

Rank
55 out of 204 in Cards category
38 out of 204 in Cards category
Customer service
No votes
38 in category
Website
No votes
34 in category
Product or Service Quality
No votes
30 in category
Reliability
No votes
23 in category

Green Dot Corporation and RushCard Rating Details

Customer service
No votes
1.3 (1566 reviews)
Reviewer's quote

After further investigation I was informed by the customer service representative that my account information had been updated without my knowledge and someone one was able to change my phone number and email on my account. I am not sure what transaction were or were not made and was only given the...

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...Very poor customer service as well! And why can't I speak to a damn supervisor about what's going on?! UNACCEPTABLE!!..

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Website
No votes
1.6 (1558 reviews)
Reviewer's quote

...Goto the website, enter the MoneyPak number and BAM! the money is there. Now, you have to create a 'MoneyPak profile'. I went thru this process and it told me that they could not verify that I am me, so I have to request a refund which will take two weeks...

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All they keep telling me is go to their website. I will be looking into how to take these people to court because now I feel like I'm being withheld something that is rightfully mine and this is so wrong to do to innocent hard-working people. If anyone is reading this, please do not go through rush...

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Product or Service Quality
No votes
1.5 (1597 reviews)
Reviewer's quote

...er service the numbers. Also I asked for that card to be taken off my account and the recording says I still have 2 cards???..

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...Would NEVER EVER use this stupid card service not use it myself ever again! -Smfh..

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Reliability
No votes
1.5 (1394 reviews)
Reviewer's quote

I went to Walmart where I put the money onto my card and doesn't show I called cooperate which they send me back to Walmart .Ive been there 3 times now and there telling me it's not on there problem and , green dot plantinum responsibilitiesim ii

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My card hasnt been shipped yet and I paid 30 for it to be expedited

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Green Dot Corporation and RushCard Pros and Cons

Pros
  • Never again
  • No pros
  • Aggravation
  • Early deposit
  • Direct deposit
  • Getting money early
Cons
  • Customer service
  • You can not reach a person when you have a problem
  • Customer service is nonexistent
  • Customer service
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance

Green Dot Corporation and RushCard Most Positive Reviews

Top rated reviews
5

My Green Dot card expired 1/31/2015. So I get an email from them around the beginning of December to update my info. I...

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5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

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5

Yes i uploaded my id for my account with rush card live green dot since friday and my account is still not unblocked...

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5

What happened to the online site also no answer due to high volume of calls. I pray this gets resolved money is tied up...

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Green Dot Corporation and RushCard Most Critical Reviews

Lowest rated reviews
1

First cant speak with a real person. The people sent money too didnt get money. So where is my money.

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1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

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1

I bought a Green Dot card for $50. When I tried to activate it, I was told by an automated system that the card number...

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1

My Wife was in a really bad car accident and the money from the person who hit her insurance company was deposited on a...

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Green Dot Corporation and RushCard Latest Reviews

Recent published reviews
No votes

Still can't get ahold of then

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No votes

I loaded money on the Rush card that I have tried to pay a bill an the card didn't go through I tried it 10 times an it...

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No votes

I signed up for direct deposit with my

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No votes

I'm trying to see why I can't use my card after I done put money on it

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Green Dot Corporation and RushCard Products and Services

Most reviewed product and services
  • Green Dot Corporation Prepaid Card (344 reviews)
  • Green Dot Corporation Account (202 reviews)
  • Green Dot Corporation Customer Care (162 reviews)
  • Rushcard Account (449 reviews)
  • Rushcard Prepaid Card (412 reviews)
  • Rushcard Customer Care (333 reviews)