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Netspend

Cards
  • 11 ISSUES RESOLVED
  • 1753 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • Online website you can monitor all your transactions and account 4

Customers don't like

  • Poor customer service22
  • Zero on customer service12
  • Mishandling of funds8
  • Misleading activation information6
  • Locked out of account6
Delete
  • 4 ISSUES RESOLVED
  • 495 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.2
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • To be able to use the card to pay my bills with no problems 3
  • Service 2
  • I did 2
  • With direct deposit of at least 1k per month it was free 1
  • Refusal of service 1

Customers don't like

  • No customer service and live chat always closed4
  • Didnt care4
  • Very unhelpful dishonest about their product3
  • Refuse to refund my money3
  • Poor communication skills3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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