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  • 2 ISSUES RESOLVED
  • 240 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Having access to my money when my husband was at work 1
  • Service 1

Customers don't like

  • Horrible waste of money6
  • Anything about your company its a joke4
  • Beginning unable to use my money4
  • Evade accountability4
  • Were not helpful3
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1214 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 6
  • Awful 5
  • Send a new card fast 3
  • Text messages notifying you of current bal 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Customer service10
  • Locked out of account9
  • Poor customer service9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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