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  • 2 ISSUES RESOLVED
  • 300 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • To be able to use the card to pay my bills with no problems 2
  • Service 2
  • I did 2
  • Having access to my money when my husband was at work 1
  • Convenience 1

Customers don't like

  • Didnt care3
  • Attitudes3
  • This company2
  • Refuse to refund my money2
  • Evade accountability2
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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1393 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Text messages notifying you of current bal 4
  • Send a new card fast 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service19
  • Poor customer service9
  • Mishandling of funds8
  • Blocked account6
  • Misleading activation information5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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