PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Dot Corporation and Ingo Money as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Dot Corporation
Ingo Money

Green Dot Corporation and Ingo Money Overview

Total reviews
932
691
Company responses
0
0
Issues resolved
5
0

Green Dot Corporation was first mentioned on PissedConsumer on Aug 16, 2008 and since then this brand received 932 reviews. It is 241 reviews more than Ingo Money received since May 3, 2016.

Green Dot Corporation and Ingo Money Consumer Ratings

Rank
51 out of 361 in Cards category
42 out of 305 in Cash Services category
Customer service
44 in category
28 in category
Website
41 in category
32 in category
Reliability
35 in category
26 in category

Green Dot Corporation and Ingo Money Rating Details

Customer service
1.2 (473 reviews)
1.3 (343 reviews)
Reviewer's quote

I’ve been with greendot for almost 4 years and I’ve never been so disappointed in the customer service I’ve been receiving for the last few months regarding my account. I need to speak with a supervisor as soon as possible before I have no choice but take affirmative action against greendot and...

Rockland

How do you get out into collections when you are forced to use INGO Money through your mobile Banking App? That is why I got error A103 and there is no Customer Service they wil call you type of deal and the only contact you get is through a chat. This place is a Joke!!!! How do they even do...

Michael C
Website
1.3 (454 reviews)
1.4 (331 reviews)
Reviewer's quote

...I could not find ANY information on their website. Nor could I find any contact information. Instead of realizing that this was not my kind of financial institution, I was determined to find out what their deal was...

Douglas C

...Then, they said to go to the website and get a live customer support rep. Well, I called, and I got nothing. I tried the website, nothing...

Dwain M
Reliability
1.2 (433 reviews)
1.3 (325 reviews)
Reviewer's quote

Its pointless a big run around of machines and voicemails noone really trying to help y would they they took ur money already

Judee

I’ve tried to use the check cashing feature for over a year ALL payroll checks. Nothing has ever been approved. Even called and had them reset the checks so they could be ran again. Still declined.

Ryan L

Green Dot Corporation and Ingo Money Pros and Cons

Pros
  • Aggravation
  • Very dishonest
  • Wasnt helpful to my needs
  • That it seemed easy at first
  • Ease of using the app
  • It seemed perfect at first
Cons
  • Very unhelpful dishonest about their product
  • You can not reach a person when you have a problem
  • No customer service and live chat always closed
  • Wont accept checks no customer support
  • I did not get a reason for declined check
  • No customer service

Green Dot Corporation and Ingo Money Most Positive Reviews

Top rated reviews
5

My Green Dot card expired 1/31/2015. So I get an email from them around the beginning of December to update my info. I...

5

Made a new account but wont let me do it but i have a new card

Green Dot Corporation and Ingo Money Most Critical Reviews

Lowest rated reviews
1

First cant speak with a real person. The people sent money too didnt get money. So where is my money.

1

I was falsely accused by this company of attempting to commit fraud by trying to upload a photocopy of a check to be...

Green Dot Corporation and Ingo Money Latest Reviews

Recent published reviews

they are scammers liaRS AND THEY KNOW WHAT'S GOING ON

Read all 932 reviews
1

I’ve tried to use the check cashing feature for over a year ALL payroll checks. Nothing has ever been approved. Even...

Read all 691 reviews

Green Dot Corporation and Ingo Money Products and Services

Most reviewed product and services
  • Green Dot Corporation Prepaid Card (261 reviews)
  • Green Dot Corporation Account (133 reviews)
  • Green Dot Corporation Customer Care (91 reviews)
  • Ingo Money Account (214 reviews)
  • Ingo Money Check Deposit (129 reviews)
  • Ingo Money Check Cashing (95 reviews)