PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Dot Corporation and Ingo Money as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Dot Corporation
Ingo Money

Green Dot Corporation and Ingo Money Overview

Total reviews 3509 762
Company responses 0 0
Issues resolved 17 3

Green Dot Corporation and Ingo Money Consumer Ratings

Rank
60 out of 192 in Cards category
59 out of 265 in Cash Services category
Customer service
47 in category
50 in category
Website
52 in category
54 in category
Product or Service Quality
42 in category
44 in category
Reliability
38 in category
43 in category

Green Dot Corporation and Ingo Money Rating Details

Customer service
1.3 (1381 reviews)
1.3 (378 reviews)
Reviewer's quote

...This is horrible customer service I want my fees reversed..

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...Ive called customer service. But ive been on hold for 20 25 min with no live person please help..

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Website
1.4 (1339 reviews)
1.4 (359 reviews)
Reviewer's quote

...They also REFUSED to transfer money from my Vault to my card unless I use it there useless website. Those who complain they cant talk to anyone in customer service they should be glad. They told me they are not authorized to transfer money ! WOW dumbest thing I ever heard...

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...Then, they said to go to the website and get a live customer support rep. Well, I called, and I got nothing. I tried the website, nothing...

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Product or Service Quality
1.4 (1304 reviews)
1.3 (354 reviews)
Reviewer's quote

...No one at customer service seemed to know anything. I was sent to Dispute department on numerous occasions only to be on hold usually at least an hour minimum. Often I would get hung up on or call would get disconnected after the hour hold time...

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Lies,Waste of time!Customer service is awful . will close your account for no reason at all!GO2BANK worked great for my son and his check cashing needs!..

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Reliability
1.3 (1271 reviews)
1.3 (354 reviews)
Reviewer's quote

Fraudulent charges someone transferred money from my bank account to Green Dot account without my permission or knowledge I did not authorize and I could do nothing to stop it I was told I would have to dispute it after the fact this was a month ago I still have no satisfaction

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Tried to deposit a check to my PayPal account and the app asked for a photo of the check with VOID written boldly on it. This was before the check was processed. The app wouldn't accept the picture nomatter how many times I tried. My bank is 10 times more efficient but I thought to give it a try. I...

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Green Dot Corporation and Ingo Money Pros and Cons

Pros
  • Never again
  • No pros
  • Wasnt helpful to my needs
  • That it seemed easy at first
  • It seemed perfect at first
  • Ease of using the app
Cons
  • You can not reach a person when you have a problem
  • Customer service is nonexistent
  • Customer service line is no help
  • Wont accept checks no customer support
  • No customer support
  • I did not get a reason for declined check

Green Dot Corporation and Ingo Money Most Positive Reviews

Top rated reviews
5

My Green Dot card expired 1/31/2015. So I get an email from them around the beginning of December to update my info. I...

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5

Made a new account but wont let me do it but i have a new card

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5

Yes i uploaded my id for my account with rush card live green dot since friday and my account is still not unblocked...

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5

Would like for Ingo to reopen my account

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Green Dot Corporation and Ingo Money Most Critical Reviews

Lowest rated reviews
1

First cant speak with a real person. The people sent money too didnt get money. So where is my money.

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1

I was falsely accused by this company of attempting to commit fraud by trying to upload a photocopy of a check to be...

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1

I bought a Green Dot card for $50. When I tried to activate it, I was told by an automated system that the card number...

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1

I try to deposit this check and ingo could not deposit then they freeze my account and take my money i had and close my...

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Green Dot Corporation and Ingo Money Latest Reviews

Recent published reviews
1

I can not even use or registered my card at all for what reason why I can not register or use it ? And really I need a...

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1.3

Tried to deposit a check to my PayPal account and the app asked for a photo of the check with VOID written boldly on...

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No votes

Failed to accept my valid account visa debit card Wtf This is just the most eediclious thing iv ever had ever had to...

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5

I submitted my EIP check to INGO MONEY for processing and deposit into my Green Dot Bank account. However, there is a...

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