PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Dot Corporation and Ingo Money as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Dot Corporation
Ingo Money

Green Dot Corporation and Ingo Money Overview

Total reviews
2334
745
Company responses
0
0
Issues resolved
14
2

Green Dot Corporation and Ingo Money Consumer Ratings

Rank
55 out of 201 in Cards category
46 out of 212 in Cash Services category
Customer service
50 in category
40 in category
Website
46 in category
40 in category
Product or Service Quality
46 in category
34 in category
Reliability
38 in category
34 in category

Green Dot Corporation and Ingo Money Rating Details

Customer service
1.2 (951 reviews)
1.3 (362 reviews)
Reviewer's quote

:sad:Terrible customer service and support at all..

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My large check has been denied multiple times and every time I have to reach out to customer service which, while the person is nice and helpful takes forever. Considering how quick and easy it is to deposit checks into regular bank accounts, despite a lot of business I do with PayPal it will...

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Website
1.4 (920 reviews)
1.4 (353 reviews)
Reviewer's quote

However according to their website it clearly states that by calling their customer support line they are able to provide me with my account details and help me gain access to my account. However according to the customer service representative that I had spoken with they are not able provide such...

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...Then, they said to go to the website and get a live customer support rep. Well, I called, and I got nothing. I tried the website, nothing...

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Product or Service Quality
1.3 (885 reviews)
1.4 (338 reviews)
Reviewer's quote

I added 66 dollars to my green dot card and I cant activate IT i already spoke to customer service and they cant activate my card, what do I do lose my 66 dollars, this is terrible, I will never be able to use my card..

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...be seeing a link in your email within two days its been a week I am truly disappointed in these people And will never recommend them I will stop using the service it’s easier to have the person give you the cash and you go load it onto your card don’t bother with these...

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Reliability
1.3 (870 reviews)
1.4 (349 reviews)
Reviewer's quote

6/25 /2020 green dot bankHas left my family and iWith nothingThey blocked meI'm who I say I amYou'll r GOING after wrong people

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CLOSED FOR LIFE- Never even USED it: because my business partner wrote over one digit on my new address to be sure it got to me, and they said I can no NEVER have an account with them! She put a 2 instead of a 3 on my NEW address, and it was printed off a computer, so you could see the 2 made into...

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Green Dot Corporation and Ingo Money Pros and Cons

Pros
  • Never again
  • No pros
  • Aggravation
  • That it seemed easy at first
  • It seemed perfect at first
  • Ease of using the app
Cons
  • Customer service
  • You can not reach a person when you have a problem
  • Customer service is nonexistent
  • Wont accept checks no customer support
  • I did not get a reason for declined check
  • Customer service

Green Dot Corporation and Ingo Money Most Positive Reviews

Top rated reviews
5

My Green Dot card expired 1/31/2015. So I get an email from them around the beginning of December to update my info. I...

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5

Made a new account but wont let me do it but i have a new card

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5

Yes i uploaded my id for my account with rush card live green dot since friday and my account is still not unblocked...

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5

Would like for Ingo to reopen my account

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Green Dot Corporation and Ingo Money Most Critical Reviews

Lowest rated reviews
1

First cant speak with a real person. The people sent money too didnt get money. So where is my money.

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1

I was falsely accused by this company of attempting to commit fraud by trying to upload a photocopy of a check to be...

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1

I bought a Green Dot card for $50. When I tried to activate it, I was told by an automated system that the card number...

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1

I try to deposit this check and ingo could not deposit then they freeze my account and take my money i had and close my...

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Green Dot Corporation and Ingo Money Latest Reviews

Recent published reviews
No votes

There is a deposit missing from my account I havent received yet

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1

CLOSED FOR LIFE- Never even USED it: because my business partner wrote over one digit on my new address to be sure it...

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No votes

Mass Unemploment has attepted to contact green dot bank about my direct deposit with no responce..

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No votes

Ingo dropped the ball when it comes to setting up accounts. I tried to simply cash a payroll check, (after setting up th...

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Green Dot Corporation and Ingo Money Products and Services

Most reviewed product and services
  • Green Dot Corporation Prepaid Card (343 reviews)
  • Green Dot Corporation Account (197 reviews)
  • Green Dot Corporation Customer Care (152 reviews)
  • Ingo Money Account (219 reviews)
  • Ingo Money Check Deposit (133 reviews)
  • Ingo Money Check Cashing (103 reviews)