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Greatcall

Telecommunications
  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $121 AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Phones simple use 2
  • Great concept 2
  • Tech support 1
  • Red button feature 1
  • Julie was personable 1

Customers don't like

  • Phone buttons not usable by touch3
  • Unuseable website2
  • Sales people do not know product2
  • Reliability2
  • So far not very good1
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2212 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $833 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • You are a bunch of overcharging crooks 4
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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