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Greatcall

Telecommunications
  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $121 AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Phones simple use 2
  • Great concept 2
  • Tech support 1
  • Red button feature 1
  • Julie was personable 1

Customers don't like

  • Phone buttons not usable by touch3
  • Unuseable website2
  • Sales people do not know product2
  • Reliability2
  • So far not very good1
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Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1054 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $427 AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • No contract 12
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 7

Customers don't like

  • Poor customer service11
  • Untrained call centers8
  • Nonresponsive5
  • No resolution to my problem5
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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