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Greatcall

Telecommunications
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $137 AVERAGE LOSS
2.0
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability
  • Phones simple use 2
  • Great concept 2
  • Julie was personable 1
  • Tech support 1
  • Red button feature 1

Customers don't like

  • Phone buttons not usable by touch3
  • Sales people do not know product2
  • Quality of phone reception1
  • Unuseable website1
  • Reliability1
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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1084 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service16
  • Run around from sprint7
  • No resolution6
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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