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Greatcall

Telecommunications
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $137 AVERAGE LOSS
2.0
Website
Customer service
Billing Practices
Reliability
Exchange, Refund and Cancellation Policy
  • Phones simple use 2
  • Great concept 2
  • Julie was personable 1
  • Tech support 1
  • Red button feature 1

Customers don't like

  • Phone buttons not usable by touch3
  • Sales people do not know product2
  • Quality of phone reception1
  • Unuseable website1
  • Reliability1
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 584 TOTAL REVIEWS
  • $43.7K CLAIMED LOSSES
  • $520 AVERAGE LOSS
1.9
Website
Customer service
Billing Practices
Reliability
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 14
  • Program 5
  • Not a darn thing 4
  • Easy customer service 3
  • Service coverage and free texting 2

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english5
  • Hours with customer service4
  • Not being able to understand the reps4
  • Inept customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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