PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Seaworld and Great Wolf Lodge as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Seaworld
Great Wolf Lodge

Seaworld and Great Wolf Lodge Overview

Total reviews
92
179
Company responses
0
0
Issues resolved
0
2

Great Wolf Lodge was first mentioned on PissedConsumer on Nov 20, 2010 and since then this brand received 179 reviews. It is 87 reviews more than Seaworld received since Jul 28, 2010.

Seaworld and Great Wolf Lodge Consumer Ratings

Rank
15 out of 207 in Theme Parks category
10 out of 207 in Theme Parks category
Customer service
13 in category
10 in category
Staff
13 in category
9 in category
Value for money
12 in category
9 in category

According to consumer ratings and reviews, Great Wolf Lodge ranks 5 points higher in the Theme Parks category than Seaworld. People gave Seaworld 1.4 stars for Customer service criterion in Theme Parks category and it is 14 points higher than the worst rated brand in this category. At the same time, Great Wolf Lodge was rated 1.8 stars for Customer service criterion in this category and it is 17 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Great Wolf Lodge has a higher rating than Seaworld. Regarding Value for money criterion, consumers gave Seaworld 1.7 stars and it is 56% greater than other in category. Great Wolf Lodge however was rated 2 stars and it is 67% greater than other in category.

Seaworld and Great Wolf Lodge Rating Details

Customer service
1.4 (48 reviews)
1.8 (85 reviews)
Reviewer's quote

...Very poor customer service and felt I was ripped off..

Rathi S

...It’s disheartening that this place is lacking customer service and empathy..

Susan S
Staff
1.7 (46 reviews)
1.9 (82 reviews)
Reviewer's quote

...Also, your staff was rude at the front and didn't really know what they were talking about . We told them we were going back to our hotel to cool off in water that the stamps to come back would wipe off . The lady goes if you take a pic it might work...

Brianna S

...Yet, there was housekeeping staff laughing and socializing in the corridor. Finally after awhile, a teen aged boy, brought some towels and sheets. 3) When I spoke with Sam Zada, C...

Paula A
Value for money
1.7 (45 reviews)
2 (69 reviews)
Reviewer's quote

...urchased tickets for San Antonio Tx Sea world using my debt card well they kept telling me it didn’t go through because of a address error but they took the money out of my account not just once but twice. They apologized about and told me I would be refunded in 48 hours they lied about that because when 48 hours came and ...

Melinda S

...down the worst stay I have ever had at this place that is so called kid friendly not at al everyone refused to give me corporates number don’t waste your money with this...

Aireol G

Seaworld and Great Wolf Lodge Pros and Cons

Pros
  • Want to have a yearly pass
  • Shows
  • Sea world was excellent
  • Water park
  • Pool
  • Resort staff
Cons
  • Problem not fixed
  • No one cares
  • Lost customer forever
  • Poor customer service
  • Rude employees
  • Treatment by sales staff at great wolf lodge

Seaworld and Great Wolf Lodge Most Positive Reviews

Top rated reviews
4

Taiji has been capturing Dolphins for a very long time and this needs to stop. The cove gave me just an insight for...

5

Horrible experience and to make it better none of them care!!! Wont return calls. Unreal forthe cost. Blow dryer and tv...

Seaworld and Great Wolf Lodge Most Critical Reviews

Lowest rated reviews
1

My son and i waited in line for an hour to ride anattraction after having his height checked by the attendant at the sta...

1

My husband has worked ridiculous hours these last few weeks. Safety to him or our kids put aside in the restaurant...

Seaworld and Great Wolf Lodge Latest Reviews

Recent published reviews
1.3

I came to Seaworld during the first week of January and it was a mistake. I was so excited to spend my
Vacation most empl...

Read all 92 reviews
1

Cleanliness is just non existent, run down rooms. The Magi Quest game is broken and just frustrating for the kid's. We...

Read all 179 reviews

Seaworld and Great Wolf Lodge Products and Services

Most reviewed product and services
  • Seaworld Customer Care (23 reviews)
  • Seaworld Pass (9 reviews)
  • Seaworld Facility (2 reviews)
  • Great Wolf Lodge Room (23 reviews)
  • Great Wolf Lodge Sanitary Conditions (22 reviews)
  • Great Wolf Lodge Customer Care (20 reviews)