PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Primo Water and Great Value as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Primo Water
Great Value

Primo Water and Great Value Overview

Total reviews
Company responses
Issues resolved

Great Value was first mentioned on PissedConsumer on Nov 11, 2008 and since then this brand received 346 reviews. It is 226 reviews more than Primo Water received since Jun 19, 2014.

Primo Water and Great Value Consumer Ratings

7 out of 565 in Food category
103 out of 895 in Food Manufacturers category
Product or Service Quality
5 in category
126 in category
Value for money
4 in category
92 in category
Exchange, Refund and Cancellation Policy
4 in category
71 in category

Primo Water and Great Value Rating Details

Product or Service Quality
2 (51 reviews)
1.9 (123 reviews)
Reviewer's quote

Call service line. Had me double check all lines were connected. That didn’t work...


I have been using Great Value products for a number of years and I've never had a complaint for any of the products or the pricing. But I recently bought my usual 16 roll pack of GV toilet paper and was very disappointed. The quality of the paper is not good...

Lenora D
Value for money
2.3 (49 reviews)
2.6 (107 reviews)
Reviewer's quote

...I spend a lot of money at ACE, and they lost my loyalty. I'll price shop at the Big Box stores now. That's how businesses lose market share..

Ron M

11/2019 Great Value "Sea Salt & Caramel" tasty and reasonable, has been replaced by "Salted Caramel Blondie": tasteless and expensive. I'll not buy another Salted Caramel Blondie..

Exchange, Refund and Cancellation Policy
1.6 (38 reviews)
2.4 (81 reviews)
Reviewer's quote

...I would really like to continue using this water, but it's too expensive at $7 a bottle exchange. I don't think the refill stations are cleaned often enough..

Mary L

...I did not try to mess with the product, the product code is 8G27CCBB220 ,I would expect a full refund, I can send you the product upon refund..

scott m

Primo Water and Great Value Pros and Cons

  • Great water
  • Water tasted great
  • Quality of water
  • Price
  • Quick in and out
  • Wide variety of products
  • Water all over the floors
  • Lack of supply
  • Being tricked into thinking i would get my return money back
  • Unacceptable product
  • Unacceptable
  • This product was terrible

Primo Water and Great Value Most Positive Reviews

Top rated reviews

Primo water cooler never has broke on me and my family i can always trust it. we can trust it because we have had ours...


Over half of these storage bags would not unzip. When manually opened then they do not zip up. Really irksome and...

Primo Water and Great Value Most Critical Reviews

Lowest rated reviews

Just went to my local Walmart to refill NOT exchange my Primo Water bottles. After filing them up I discovered that...


I bought a. Bike and. First time I use the bicycle it broke took it back where I bought it store 3388 in. Lawrenceville...

Primo Water and Great Value Latest Reviews

Recent published reviews

It is not dispensing water

Read all 120 reviews

From: Elvis Young elvisyoung@comcast.net, 8623 Summit Pines Drive, Humble, Texas 77346.
I recently (1/16/20) purchased a...

Read all 346 reviews

Primo Water and Great Value Products and Services

Most reviewed product and services
  • Primo Water Bottled Water (30 reviews)
  • Primo Water Water Dispenser (26 reviews)
  • Primo Water Dispenser (16 reviews)
  • Great Value Coffee Creamer (17 reviews)
  • Great Value Ice Cream (12 reviews)
  • Great Value Bacon (11 reviews)