PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Supercuts and Great Clips as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Supercuts
Great Clips

Supercuts and Great Clips Overview

Total reviews 575 1029
Company responses 0 0
Issues resolved 5 6

Supercuts and Great Clips Consumer Ratings

Rank
91 out of 716 in Beauty Salons and Spas category
60 out of 716 in Beauty Salons and Spas category
Customer service
67 in category
55 in category
Product or Service Quality
65 in category
50 in category
Discounts and Special Offers
49 in category
33 in category
Diversity of Products or Services
87 in category
59 in category

Supercuts and Great Clips Rating Details

Customer service
1.6 (259 reviews)
1.7 (308 reviews)
Reviewer's quote

...The two stylists, Kayla Sierras and Kevin (last name unknown), were below average, if not inadequate, in customer service. They were both indifferent and generally rude that makes me question how they are working in a service industry. Kevin checked me in when I entered the store...

Read full review

...clients in the lobby treating as like we are 2 criminals The worst part is she turned to my 11y old son and asking him to step out of the Chair Great clips Customer service and/or the upper management people, Do you really think that Christina deserve to be a manager of one of your a store? treating client with rudeness, Ill-mannered and insolence I promise you that as long as Christina in the store 218 N Weber bolingbrook, IL Managing the store I will NOT put as foot in it or give my business to Great clips again I hope someone will do something about this matter so no other client will go thru the same horrible, awful and threatening experience as I did (ALL THIS JUST FOR A HAIR...

Read full review
Product or Service Quality
1.6 (233 reviews)
1.8 (262 reviews)
Reviewer's quote

...Her costumer service was awful and unfortunately I am going to have to find somewhere else to go. This is false advertising and could cause many problems if not addressed. I feel as if I had money stolen and there was nothing I could do...

Read full review

...I keept calling the great clip customer service and they keep saying they send a message out to that great clip where I was to give me a call back. But no one did ever call me back. Iam very upset about what she did to my hair and how I was treated and that no one still helped me out...

Read full review
Discounts and Special Offers
1.9 (209 reviews)
2.4 (240 reviews)
Reviewer's quote

The shop was dirty, hair all over everywhere, countertop, chair, equipment, floor around me. Nothing wiped down. Dust on every surface. Everyone knows with COVID-19 all surfaces are to be cleaned continuously. Location is Lafayette Louisiana Ambassador Caffrey at Johnson location

Read full review

...i made special arraingements to go there. the hair cut isnt "great" either an i didnt tip for obvious reasons. i wont be back...

Read full review
Diversity of Products or Services
2 (208 reviews)
2.2 (249 reviews)
Reviewer's quote

...We are being denied services in violation of the ADA. My son nor I can wear face masks due to a health and/or mental condition. By denying us services because we can not wear them it is not only violating our personal choice it is also violating the standing ADA laws...

Read full review

...I will be returning to Emilea for future services. Glad to find a stylist that knows what they are doing..

Read full review

Supercuts and Great Clips Pros and Cons

Pros
  • Supercuts prior to 8 months ago
  • Stylist i use
  • Easy location
  • That she was nice and friendly
  • Price
  • Hair cut for the price
Cons
  • Customer service
  • Very bad customer service
  • Unprofessional staff
  • Customer service
  • Worse haircut ever
  • Unskilled stylists

Supercuts and Great Clips Most Positive Reviews

Top rated reviews
5

Recently had haircut and colored by the mgr at tamarac. Was not pleased with services received she did not seem to know...

Read full review
5

I would to say GC at Ham Mrk Pl has very go hairdressers the two I have
is Karen & Sherry at this location.
I've be...

Read full review
5

I've been going to supercuts for 7 years and I absolutely love all the girls there! It's clean, and super friendly!...

Read full review
5

I went in for a trim and got a thinning . I had my hair looking nice for a year and in 10 mins my hair was like frizz....

Read full review

Supercuts and Great Clips Most Critical Reviews

Lowest rated reviews
1

the manager was let go and she was the best stylist they ever had and she busted her buff for that store, it was...

Read full review
1

Great clips location Cumberland Blvd @ 2980 Cobb Pkwy #188, Atlanta, GA 30339 made me full bald and it was frustrating l...

Read full review
1

I called ahead 30 minutes and I was assured I could be seen so I arrived 30 minutes later just to wait 45 minutes in the...

Read full review
1

I told stylist (butcher) Holly in Maryville Tennessee I wanted my hair shaped, the lower back much shorter, I wear my...

Read full review

Supercuts and Great Clips Latest Reviews

Recent published reviews
3

The shop was dirty, hair all over everywhere, countertop, chair, equipment, floor around me. Nothing wiped down. Dust...

Read full review
No votes

I have asthma and have a face shield to where the lady stops me at the door and tells me that I need to put on a...

Read full review
1.3

I brought my 12 and 11 year old children to Supercuts. Upon entering I looked at the pricing displayed on the TV...

Read full review
1.4

I went tio great clips plaza 72 on 9-9 o maha ne 12:45 pm.my stlyst was lacey.she was not only mean and rude she was...

Read full review

Supercuts and Great Clips Products and Services

Most reviewed product and services
  • Supercuts Haircut (223 reviews)
  • Supercuts Customer Care (58 reviews)
  • Supercuts Hairdresser (44 reviews)
  • Great Clips Haircut (487 reviews)
  • Great Clips Manager (66 reviews)
  • Great Clips Customer Care (64 reviews)