PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Supercuts and Great Clips as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Supercuts
Great Clips

Supercuts and Great Clips Overview

Total reviews
565
1022
Company responses
0
0
Issues resolved
4
6

Supercuts and Great Clips Consumer Ratings

Rank
91 out of 699 in Beauty Salons and Spas category
60 out of 699 in Beauty Salons and Spas category
Customer service
67 in category
56 in category
Product or Service Quality
65 in category
50 in category
Discounts and Special Offers
48 in category
34 in category
Diversity of Products or Services
70 in category
58 in category

Supercuts and Great Clips Rating Details

Customer service
1.6 (253 reviews)
1.8 (304 reviews)
Reviewer's quote

...The two stylists, Kayla Sierras and Kevin (last name unknown), were below average, if not inadequate, in customer service. They were both indifferent and generally rude that makes me question how they are working in a service industry. Kevin checked me in when I entered the store...

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...I keept calling the great clip customer service and they keep saying they send a message out to that great clip where I was to give me a call back. But no one did ever call me back. Iam very upset about what she did to my hair and how I was treated and that no one still helped me out...

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Product or Service Quality
1.7 (226 reviews)
1.8 (258 reviews)
Reviewer's quote

I was very upset with the service at super cuts in Cortland, Ohio. I waited 45 minutes for a scheduled appointment the last 2 times I was there. The last visit was with Anestasia the manager who actually met me outside and continued to wave her hand in my face ! Telling me it was the new girls...

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...Otherwise, why would someone in a customer service position take such blatant liberties with their job. Especially, in this climate of unemployment. I have been in management nearly 40 years and have lived in this Englewood area for about the same time...

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Discounts and Special Offers
1.9 (204 reviews)
2.4 (236 reviews)
Reviewer's quote

Awful awful experience at eldon square branch.My neck and scalp were left sore and scratched and my hair didnt look too awful when she showed me... boy was I wrong it was just how she had styled it.Brushing it out I find out its totally uneven and bits everywhere, then there is the total lack of...

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You get what you pay for do you wanna be cheap and save a dollar, bring a coupon so you can get a 599 haircut special what kind of haircut do you expect to get? quit your whining and complaining and either be satisfied with that kind of haircut you’re paying for or go to a salon which has...

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Diversity of Products or Services
2 (203 reviews)
2.2 (245 reviews)
Reviewer's quote

...We are being denied services in violation of the ADA. My son nor I can wear face masks due to a health and/or mental condition. By denying us services because we can not wear them it is not only violating our personal choice it is also violating the standing ADA laws...

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...I will be returning to Emilea for future services. Glad to find a stylist that knows what they are doing..

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Supercuts and Great Clips Pros and Cons

Pros
  • Supercuts prior to 8 months ago
  • Customer service
  • Close to home
  • That she was nice and friendly
  • Price
  • Hair cut for the price
Cons
  • Customer service
  • Very bad customer service
  • Unprofessional staff
  • Customer service
  • Worse haircut ever
  • Unskilled stylists

Supercuts and Great Clips Most Positive Reviews

Top rated reviews
5

Recently had haircut and colored by the mgr at tamarac. Was not pleased with services received she did not seem to know...

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5

I would to say GC at Ham Mrk Pl has very go hairdressers the two I have
is Karen & Sherry at this location.
I've be...

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5

I've been going to supercuts for 7 years and I absolutely love all the girls there! It's clean, and super friendly!...

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5

I went in for a trim and got a thinning . I had my hair looking nice for a year and in 10 mins my hair was like frizz....

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Supercuts and Great Clips Most Critical Reviews

Lowest rated reviews
1

the manager was let go and she was the best stylist they ever had and she busted her buff for that store, it was...

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1

Great clips location Cumberland Blvd @ 2980 Cobb Pkwy #188, Atlanta, GA 30339 made me full bald and it was frustrating l...

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1

I called ahead 30 minutes and I was assured I could be seen so I arrived 30 minutes later just to wait 45 minutes in the...

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1

I told stylist (butcher) Holly in Maryville Tennessee I wanted my hair shaped, the lower back much shorter, I wear my...

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Supercuts and Great Clips Latest Reviews

Recent published reviews
1

Awful awful experience at eldon square branch.
My neck and scalp were left sore and scratched and my hair didnt look too...

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1

Went in Saturday June 26 in Lubbock Tx for a haircut had a mask on correctly like they required . The stylist had her...

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2.6

I worked 2 days at the Murphy, TX location back in May. It's now July and still have not received payment. I've sent in...

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1.3

I have been trying to get ahold of a living person since Tuesday evening and I've not had any sort of timely response I...

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Supercuts and Great Clips Products and Services

Most reviewed product and services
  • Supercuts Haircut (219 reviews)
  • Supercuts Customer Care (58 reviews)
  • Supercuts Hairdresser (43 reviews)
  • Great Clips Haircut (485 reviews)
  • Great Clips Manager (66 reviews)
  • Great Clips Customer Care (64 reviews)