PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Supercuts and Great Clips as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Supercuts
Great Clips

Supercuts and Great Clips Overview

Total reviews 597 1040
Company responses 0 0
Issues resolved 5 6

Supercuts and Great Clips Consumer Ratings

Rank
94 out of 702 in Beauty Salons and Spas category
62 out of 702 in Beauty Salons and Spas category
Customer service
69 in category
55 in category
Product or Service Quality
67 in category
55 in category
Diversity of Products or Services
92 in category
61 in category
Discounts and Special Offers
51 in category
34 in category

Supercuts and Great Clips Rating Details

Customer service
1.6 (275 reviews)
1.7 (316 reviews)
Reviewer's quote

...There is no customer service here..

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...bangs cut, and she went all the way into my length behind my ears she rubbed my hair I'm about to post pictures to show you I just hung up with one of your customer service agents and I do not want to go back to her after the way she messed my hair and bangs up I'm trying to upload pictures and...

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Product or Service Quality
1.7 (249 reviews)
1.8 (267 reviews)
Reviewer's quote

...AND 43RD AVE GIVES VERY POOR SERVICE. THEIR TECHNICIANS ARE SLOPPY AND CARELESS ABOUT THEIR CUSTOMERS. THEY SHOULD GO TO ANY OTHER PLACE BUT HERE..

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Purchased a guaranteed Bosley hair product at Great Clips, because of the recommendation of the stylist. The product is a 30 day supply. When I saw no improvement of my hair, I tried to return the product with the receipt at the location near my home...

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Diversity of Products or Services
2 (225 reviews)
2.2 (251 reviews)
Reviewer's quote

Literally as a retiree- I had not budgeted for a rate hike that high!! That is highway robbery!! If I am going to pay $60 for services, I will go to salon with truly experienced stylists! (That is $60 BEFORE TIPPING!!) Unfortunately your young stylist did not get a tip as you overcharged a steady...

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...I will be returning to Emilea for future services. Glad to find a stylist that knows what they are doing..

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Discounts and Special Offers
1.9 (222 reviews)
2.4 (243 reviews)
Reviewer's quote

Was in Cortland oh. the other day. A lady named Latoya was cutting my hair smelled like pot really bad I could smell it through my mask.

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...i made special arraingements to go there. the hair cut isnt "great" either an i didnt tip for obvious reasons. i wont be back...

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Supercuts and Great Clips Pros and Cons

Pros
  • Easy location
  • Supercuts prior to 8 months ago
  • Stylist i use
  • That she was nice and friendly
  • Price
  • Hair cut for the price
Cons
  • Customer service
  • Very bad customer service
  • Unprofessional staff
  • Customer service
  • Worse haircut ever
  • Unskilled stylists

Supercuts and Great Clips Most Positive Reviews

Top rated reviews
5

Recently had haircut and colored by the mgr at tamarac. Was not pleased with services received she did not seem to know...

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5

I would to say GC at Ham Mrk Pl has very go hairdressers the two I have
is Karen & Sherry at this location.
I've been...

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5

I've been going to supercuts for 7 years and I absolutely love all the girls there! It's clean, and super friendly!...

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5

I went in for a trim and got a thinning . I had my hair looking nice for a year and in 10 mins my hair was like frizz....

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Supercuts and Great Clips Most Critical Reviews

Lowest rated reviews
1

the manager was let go and she was the best stylist they ever had and she busted her buff for that store, it was...

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1

Great clips location Cumberland Blvd @ 2980 Cobb Pkwy #188, Atlanta, GA 30339 made me full bald and it was frustrating l...

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1

I called ahead 30 minutes and I was assured I could be seen so I arrived 30 minutes later just to wait 45 minutes in the...

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1

I told stylist (butcher) Holly in Maryville Tennessee I wanted my hair shaped, the lower back much shorter, I wear my...

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Supercuts and Great Clips Latest Reviews

Recent published reviews
1.6

Was in Cortland oh. the other day. A lady named Latoya was cutting my hair smelled like pot really bad I could smell it...

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3

I have been going to a great Clips at Easton Square on Morse Rd. For years. Different people have cut my hair...

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1

Ive been trying to get in contact with somebody for OVER 7 months to update my mailing address. I need my mailing addres...

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1.2

Wanted my hair trimmed oh about 3 inches asked hairdresser how long she had been a hair stylist she said 16 years so I...

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Supercuts and Great Clips Products and Services

Most reviewed product and services
  • Supercuts Haircut (227 reviews)
  • Supercuts Hairdresser (44 reviews)
  • Supercuts Manager (27 reviews)
  • Great Clips Haircut (490 reviews)
  • Great Clips Manager (66 reviews)
  • Great Clips Hairdresser (48 reviews)