PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Great Clips and Supercuts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Great Clips
Supercuts

Great Clips and Supercuts Overview

Total reviews 1185 870
Company responses 0 0
Issues resolved 6 9

Great Clips and Supercuts Consumer Ratings

Rank
64 out of 537 in Beauty Salons and Spas category
98 out of 537 in Beauty Salons and Spas category
Customer service
60 in category
74 in category
Product or Service Quality
74 in category
86 in category
Price Affordability
58 in category
80 in category
Diversity of Products or Services
73 in category
103 in category

Great Clips and Supercuts Rating Details

Customer service
1.7
(388 reviews)
1.5
(406 reviews)
Reviewer's quote

...I said i do not know you, how could i TRUST YOU I do customer service NEVER in my life have i gone off on someone like this. Yes i got rude after this. I'm so offended...

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... went to school for hair styling apparently has only been into her own salon twice in the existence of her owning it terrible terrible and terrible and as for customer service you can't reach them on the phone corporate location they could care less all they want to do is sell franchises to ***....

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Product or Service Quality
1.8
(341 reviews)
1.6
(363 reviews)
Reviewer's quote

...BTW - I did try putting product in my hair and still horrible. Most times hair stylists are social and talk to clients during cutting. Not her, but maybe cause only spent 10 minutes...

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...Was told they were closed at 5 they decided to close early no service provided..

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Price Affordability
2.8
(324 reviews)
2.2
(318 reviews)
Reviewer's quote

...I mostly went there because of the price. The cuts were average, not great. The stylists that gave me a consistent cut every time have left the shop...

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I went into the store to discuss a price discrepancy and an employee ran the vacuum right in front of me while I was talking then threatened to call the cops. I was just asking about a dry trim I received for $10 then 3 weeks later a dry trim went to $25. I had a right to know what the price...

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Diversity of Products or Services
2.2
(317 reviews)
1.9
(319 reviews)
Reviewer's quote

...But I had to call Bosley products direct. When I contacted the first 800 number, they referred me to their customer chat. That person referred me to another 800 number...

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Was charged for products not bought and called about it. Was told manager would be there to so return products to price that were NOT purchased. They sent me away with no corporate number and told me to come back tomorrow, when I work! I asked the lady before I left if I could check it, she said...

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Great Clips and Supercuts Pros and Cons

Pros
  • Price
  • That she was nice and friendly
  • Stylist haircutting ability
  • Stylist i use
  • Easy location
  • Supercuts prior to 8 months ago
Cons
  • Customer service
  • Unskilled stylists
  • Stylist not listening to what i had said
  • Customer service
  • Very bad customer service
  • Bad bad customer service

Great Clips and Supercuts Most Positive Reviews

Top rated reviews
5

In Bonita Springs, Florida, at Bonita Grande off Bonita Beach Road, there is this very neurotic, rude and too quick in m...

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5

My son is 6 years old and special needs. They would not take him for a hair cut due to him not wanting to fully wear...

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5

Cannot speak for all locations any more than all competitive salons but the Toledo OH 4038 Talmadge Rd staff are...

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5

My son has long Shirley temple curls. He wanted it shorter on the sides and longer on top. She shaved him bald.He...

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Great Clips and Supercuts Most Critical Reviews

Lowest rated reviews
1

I booked a haircut for my wife and the Sonterra location shop which showed 2 min wait and than it went to no waiting....

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1

Been a customer of the Crestwood, IL. Supercuts for about 10 years. I have been completely satisfied up until the last 8...

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1

I checked my dad in an 86 yr old vet in a wheelchair. I was told there will be a wait. While waiting different people...

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1

I called ahead 30 minutes and I was assured I could be seen so I arrived 30 minutes later just to wait 45 minutes in the...

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Great Clips and Supercuts Latest Reviews

Recent published reviews
No votes

I was *** then I was threaded to loss my job if I said anything back. The next day I was fired because I was called a...

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1.3

Phoenix
Was my tech
I ask for 1 inch off, layered
Wet cut
She reached for her clippers and cut the bottom part of my hair. T...

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5

When are they opening in kinship pa,, have been waiting a Long time, I love great clips, please let me know

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No votes

I live in Los Angeles California. I made myself an appointment at one of your stores at 5 oclock The appointment was for...

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