PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Great Clips and Supercuts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Great Clips
Supercuts

Great Clips and Supercuts Overview

Total reviews 1029 575
Company responses 0 0
Issues resolved 6 5

Great Clips and Supercuts Consumer Ratings

Rank
60 out of 716 in Beauty Salons and Spas category
91 out of 716 in Beauty Salons and Spas category
Customer service
55 in category
67 in category
Product or Service Quality
50 in category
65 in category
Diversity of Products or Services
59 in category
87 in category
Website
48 in category
69 in category

Great Clips and Supercuts Rating Details

Customer service
1.7 (308 reviews)
1.6 (259 reviews)
Reviewer's quote

...clients in the lobby treating as like we are 2 criminals The worst part is she turned to my 11y old son and asking him to step out of the Chair Great clips Customer service and/or the upper management people, Do you really think that Christina deserve to be a manager of one of your a store? treating client with rudeness, Ill-mannered and insolence I promise you that as long as Christina in the store 218 N Weber bolingbrook, IL Managing the store I will NOT put as foot in it or give my business to Great clips again I hope someone will do something about this matter so no other client will go thru the same horrible, awful and threatening experience as I did (ALL THIS JUST FOR A HAIR...

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...The two stylists, Kayla Sierras and Kevin (last name unknown), were below average, if not inadequate, in customer service. They were both indifferent and generally rude that makes me question how they are working in a service industry. Kevin checked me in when I entered the store...

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Product or Service Quality
1.8 (262 reviews)
1.6 (233 reviews)
Reviewer's quote

...I keept calling the great clip customer service and they keep saying they send a message out to that great clip where I was to give me a call back. But no one did ever call me back. Iam very upset about what she did to my hair and how I was treated and that no one still helped me out...

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...Her costumer service was awful and unfortunately I am going to have to find somewhere else to go. This is false advertising and could cause many problems if not addressed. I feel as if I had money stolen and there was nothing I could do...

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Diversity of Products or Services
2.2 (249 reviews)
2 (208 reviews)
Reviewer's quote

...I will be returning to Emilea for future services. Glad to find a stylist that knows what they are doing..

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...We are being denied services in violation of the ADA. My son nor I can wear face masks due to a health and/or mental condition. By denying us services because we can not wear them it is not only violating our personal choice it is also violating the standing ADA laws...

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Website
2.4 (244 reviews)
2.1 (203 reviews)
Reviewer's quote

...When I arrived at the store it was closed and locked with sign saying closed for emergency Why did your website allow online checkin when the store was closed?This is senior day and I am upset. Please reply!!..

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So when I asked for the manager's name she told me a total different website to go on if I wanted to complain and when I asked her for the girls name who cut my son's hair she said why you mean Jenny and pointing at her so now Jenny is looking at me and she says what's going on tell me what's...

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Great Clips and Supercuts Pros and Cons

Pros
  • That she was nice and friendly
  • Price
  • Hair cut for the price
  • Supercuts prior to 8 months ago
  • Stylist i use
  • Easy location
Cons
  • Customer service
  • Worse haircut ever
  • Unskilled stylists
  • Customer service
  • Very bad customer service
  • Unprofessional staff

Great Clips and Supercuts Most Positive Reviews

Top rated reviews
5

I would to say GC at Ham Mrk Pl has very go hairdressers the two I have
is Karen & Sherry at this location.
I've be...

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5

Recently had haircut and colored by the mgr at tamarac. Was not pleased with services received she did not seem to know...

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5

I went in for a trim and got a thinning . I had my hair looking nice for a year and in 10 mins my hair was like frizz....

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5

I've been going to supercuts for 7 years and I absolutely love all the girls there! It's clean, and super friendly!...

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Great Clips and Supercuts Most Critical Reviews

Lowest rated reviews
1

Great clips location Cumberland Blvd @ 2980 Cobb Pkwy #188, Atlanta, GA 30339 made me full bald and it was frustrating l...

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1

the manager was let go and she was the best stylist they ever had and she busted her buff for that store, it was...

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1

I told stylist (butcher) Holly in Maryville Tennessee I wanted my hair shaped, the lower back much shorter, I wear my...

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1

I called ahead 30 minutes and I was assured I could be seen so I arrived 30 minutes later just to wait 45 minutes in the...

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Great Clips and Supercuts Latest Reviews

Recent published reviews
No votes

I have asthma and have a face shield to where the lady stops me at the door and tells me that I need to put on a...

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3

The shop was dirty, hair all over everywhere, countertop, chair, equipment, floor around me. Nothing wiped down. Dust...

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1.4

I went tio great clips plaza 72 on 9-9 o maha ne 12:45 pm.my stlyst was lacey.she was not only mean and rude she was...

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1.3

I brought my 12 and 11 year old children to Supercuts. Upon entering I looked at the pricing displayed on the TV...

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Great Clips and Supercuts Products and Services

Most reviewed product and services
  • Great Clips Haircut (487 reviews)
  • Great Clips Manager (66 reviews)
  • Great Clips Customer Care (64 reviews)
  • Supercuts Haircut (223 reviews)
  • Supercuts Customer Care (58 reviews)
  • Supercuts Hairdresser (44 reviews)