PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Smartstyle and Great Clips as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Smartstyle
Great Clips

Smartstyle and Great Clips Overview

Total reviews
1172
1025
Company responses
0
0
Issues resolved
8
6

Smartstyle and Great Clips Consumer Ratings

Rank
83 out of 706 in Beauty Salons and Spas category
59 out of 706 in Beauty Salons and Spas category
Customer service
64 in category
54 in category
Product or Service Quality
69 in category
49 in category
Price Affordability
65 in category
47 in category
Diversity of Products or Services
68 in category
58 in category

Smartstyle and Great Clips Rating Details

Customer service
1.6 (472 reviews)
1.7 (305 reviews)
Reviewer's quote

...Customer service sucks at this location so I will just spend my hard earned money elsewhere..

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...I keept calling the great clip customer service and they keep saying they send a message out to that great clip where I was to give me a call back. But no one did ever call me back. Iam very upset about what she did to my hair and how I was treated and that no one still helped me out...

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Product or Service Quality
1.6 (422 reviews)
1.8 (259 reviews)
Reviewer's quote

...00 dollars for service I didnt get or ask for. I went in for a express hair cut. The stylist is a salon leader and she is charging customers for services they didnt ask for or wanted..

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...Otherwise, why would someone in a customer service position take such blatant liberties with their job. Especially, in this climate of unemployment. I have been in management nearly 40 years and have lived in this Englewood area for about the same time...

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Price Affordability
2.2 (388 reviews)
2.8 (242 reviews)
Reviewer's quote

...reading it I can tell this is going to make my hair limp and weigh down my curl I called her back and said I couldn't exchange them for products of equal price because buy one and get one free is a clearance...

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...I mostly went there because of the price. The cuts were average, not great. The stylists that gave me a consistent cut every time have left the shop...

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Diversity of Products or Services
2.1 (380 reviews)
2.2 (246 reviews)
Reviewer's quote

...The stylist is a salon leader and she is charging customers for services they didnt do or ask for. I will take my business elsewhere for a professional haircut and better service..

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...I will be returning to Emilea for future services. Glad to find a stylist that knows what they are doing..

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Smartstyle and Great Clips Pros and Cons

Pros
  • Price
  • Past stylists
  • Personable stylist
  • That she was nice and friendly
  • Price
  • Hair cut for the price
Cons
  • Customer service
  • Did not get what i requested
  • Hair cut
  • Customer service
  • Worse haircut ever
  • Unskilled stylists

Smartstyle and Great Clips Most Positive Reviews

Top rated reviews
5

Im not pissed im happy. I dont know where these people got their hair done but i know i wasn't Wal-Mart's smartstyle. I...

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5

I would to say GC at Ham Mrk Pl has very go hairdressers the two I have
is Karen & Sherry at this location.
I've be...

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5

I went in to shorten my shoulder length bob.The woman who started my hair was a mess, she could not find seem to her...

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5

I went in for a trim and got a thinning . I had my hair looking nice for a year and in 10 mins my hair was like frizz....

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Smartstyle and Great Clips Most Critical Reviews

Lowest rated reviews
1

SAYS 2 FOR 10 PREPAY WELL YOU GOT TO BUY A SO CALLED CARD THAT THEY NEVER HAVE OR WILL HAVE NOTE NOTHING SAID ABOUT...

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1

Great clips location Cumberland Blvd @ 2980 Cobb Pkwy #188, Atlanta, GA 30339 made me full bald and it was frustrating l...

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1

I walked in at 7 pm, and the store in Conover, NC where I live doesn't close until 9 pm, so naturally, I assumed that I...

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1

I told stylist (butcher) Holly in Maryville Tennessee I wanted my hair shaped, the lower back much shorter, I wear my...

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Smartstyle and Great Clips Latest Reviews

Recent published reviews
No votes

Cleaning after each customer is part of a hair stylist job.

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No votes

I will go over this briefly at your Great Clips at ahwatukee Foothills address 4729 East Ray Road I have been getting...

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No votes

I contacted the seller within 2 hours of selling me the products and I told her I specifically asked for shampoo and...

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No votes

Is this place a joke? I called them and they told me that I have to schedule online. I went to their website, created a...

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Smartstyle and Great Clips Products and Services

Most reviewed product and services
  • Smartstyle Haircut (366 reviews)
  • Smartstyle Hair Coloring (95 reviews)
  • Smartstyle Customer Care (74 reviews)
  • Great Clips Haircut (486 reviews)
  • Great Clips Manager (66 reviews)
  • Great Clips Customer Care (64 reviews)