Graysonline vs Zales

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Graysonline

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $421 AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
  • Buying online 2
  • Do not 1
  • Nothing much at all 1
  • Getting a product for a good price 1

Customers don't like

  • Customer service4
  • Product quality3
  • Being messed around2
  • Complaint policy2
  • Poor communication between departments1

Products by Graysonline

No items

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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 301 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
  • Product quality 2
  • Customer service at the store 1
  • Given the runaround 1
  • Ordering process 1
  • Website 1

Customers don't like

  • Customer service15
  • Quality10
  • Lies9
  • Poor workmanship7
  • Poor product6

Products by Zales

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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