PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GraysOnline and LCL Beauty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GraysOnline
LCL Beauty

GraysOnline and LCL Beauty Overview

Total reviews
118
30
Company responses
0
0
Issues resolved
0
0

GraysOnline was first mentioned on PissedConsumer on Feb 8, 2012 and since then this brand received 118 reviews. It is 88 reviews more than LCL Beauty received since Oct 11, 2014.

GraysOnline and LCL Beauty Consumer Ratings

Rank
115 out of 475 in Auctions and Marketplaces category
33 out of 368 in Beauty Supplies and Equipment category
Customer service
66 in category
22 in category
Exchange, Refund and Cancellation Policy
71 in category
16 in category
Product or Service Quality
94 in category
43 in category

GraysOnline and LCL Beauty Rating Details

Customer service
1.4 (62 reviews)
1.8 (18 reviews)
Reviewer's quote

...Bad Customer SERVICE or really No SERVICE . How long will i have to wait to get. my money back...

Kenneth J

I have had nothing but wonderful customer service with this company. Everyone is extremely helpful, machine is in perfect working order. I definitely recommend ordering from them..

Alison G
Exchange, Refund and Cancellation Policy
1.2 (54 reviews)
1.9 (9 reviews)
Reviewer's quote

...Glossing over the wrong information as opinion of the assessor and refusing to refund and re offer for sale with correct information. This mob have to be drliberately doing this. They wont give names of responsible managers to talk to...

Terry h

I have had their product, an rf for over 5 years. Never had a problem with it, infact it is so nice, I have ordered 5 of them to teach with as I have a seasoned esty of several decades. Their customer service "Debbie" is fantastic and on the ball, she has been very helpful with all my orders and...

pamela a
Product or Service Quality
1.3 (52 reviews)
1.7 (17 reviews)
Reviewer's quote

What can Grays offer you: All descriptions are meaningless All photos are meaningless No refund Customer service that means - we say “sorry / no refund please refer to pictures and disclosure notes to cover our ***..

PissedConsumer1631456

When the shipment had arrived it seemed that the product had been damaged during shipping and so I contacted customer service to have it replaced. The company was gracious enough to send me a brand new one but in no way at all were proactive about their method of shipping. It was still in a paper...

kkkk k

GraysOnline and LCL Beauty Pros and Cons

Pros
  • Buying online
  • Terrific untill now
  • Cheap cars
  • Speed of receiving product
  • Great product
Cons
  • Customer service
  • Product quality
  • Being messed around and lied to
  • Deception
  • Unprofessional
  • Unethical

GraysOnline and LCL Beauty Most Positive Reviews

Top rated reviews
3.8

Picked up a car all was good

5

I have had their product, an rf for over 5 years. Never had a problem with it, infact it is so nice, I have ordered 5...

GraysOnline and LCL Beauty Most Critical Reviews

Lowest rated reviews
1

Bought an item and did not know about refund procedure, which is basically nothing. However, was supplier with 500 grams...

1

WORST CHAIRS ever bought.6 chairs with in 1st week pumps make popping noice.called had new ones sent same thing happens...

GraysOnline and LCL Beauty Latest Reviews

Recent published reviews
1

i bought a car Mazda Cx7 on title was 7 seaters i replace bid and i left to my work after the bid finished i received ma...

Read all 118 reviews
5

I have had nothing but wonderful customer service with this company. Everyone is extremely helpful, machine is in...

Read all 30 reviews

GraysOnline and LCL Beauty Products and Services

Most reviewed product and services
  • Graysonline Car Bidding (10 reviews)
  • Graysonline Shipping Service (8 reviews)
  • Graysonline Customer Care (6 reviews)
  • Lcl Beauty Facial Machine (3 reviews)
  • Lcl Beauty Cabinet (2 reviews)
  • Lcl Beauty Pro-2288 Facial Machine (2 reviews)