PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GraysOnline and LCL Beauty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GraysOnline
LCL Beauty

GraysOnline and LCL Beauty Overview

Total reviews
135
32
Company responses
0
0
Issues resolved
0
0

GraysOnline and LCL Beauty Consumer Ratings

Rank
120 out of 302 in Auctions and Marketplaces category
36 out of 295 in Beauty Supplies and Equipment category
Customer service
77 in category
23 in category
Exchange, Refund and Cancellation Policy
84 in category
16 in category
Product or Service Quality
101 in category
46 in category
Price Affordability
99 in category
39 in category

GraysOnline and LCL Beauty Rating Details

Customer service
1.4 (68 reviews)
1.8 (18 reviews)
Reviewer's quote

Pay Pal having greater power, forced their hand down within 7 days and in turn Grays not liking it obviously made a senior manager in Customer service very ill = CANCEL THIS ACCOUNT = SAD Strange enough I also use to be a large account holder with Grays Eistel Timms before they backed Grays online...

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I have had nothing but wonderful customer service with this company. Everyone is extremely helpful, machine is in perfect working order. I definitely recommend ordering from them..

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Exchange, Refund and Cancellation Policy
1.2 (63 reviews)
1.9 (9 reviews)
Reviewer's quote

...Told us they will refund and nearly 4 weeks later still NO REFUND Manager and other staff were very rude..

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After contacting the company they have offered to give me a full refund on the terms that I pay for the shipping to send it back and after the foot-bath was "inspected” because they had never had this problem with the foot-bath. I would understand if I was just dissatisfied with this product and...

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Product or Service Quality
1.3 (60 reviews)
1.7 (17 reviews)
Reviewer's quote

...Got blueslip done around the corner at Mc Donald’s Auto Services at their suggestion. Got green slip and rego done at the Service NSW nearby. Started driving the car back to Sydney, when the car caught fire 30kms away...

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I have had their product, an rf for over 5 years. Never had a problem with it, infact it is so nice, I have ordered 5 of them to teach with as I have a seasoned esty of several decades. Their customer service "Debbie" is fantastic and on the ball, she has been very helpful with all my orders and...

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Price Affordability
1.9 (57 reviews)
2.9 (16 reviews)
Reviewer's quote

...In other words the person driving up the price in the first auction was not a genuine bidder. Totally useless!!!..

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I had a friend who purchased a 4-1 unit with the microderm wands + tips to attach last year & she said they were decent for the price. I decided I would jump online & purchase the same. However, when it arrived I pulled out the wands & thought they were a joke! I thought I accidentally was given...

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GraysOnline and LCL Beauty Pros and Cons

Pros
  • Buying online
  • Terrific untill now
  • Cheap cars
  • Speed of receiving product
  • Great product
Cons
  • Customer service
  • Product quality
  • Being messed around and lied to
  • Poor quality
  • Deception
  • Unprofessional

GraysOnline and LCL Beauty Most Positive Reviews

Top rated reviews
3.8

Picked up a car all was good

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5

I have had their product, an rf for over 5 years. Never had a problem with it, infact it is so nice, I have ordered 5...

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3.7

On the 26th of feb 2019 i purchased 6x sala mobile phone holders to the value of $55.80 which i have not recieved.The...

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5

I have had nothing but wonderful customer service with this company. Everyone is extremely helpful, machine is in...

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GraysOnline and LCL Beauty Most Critical Reviews

Lowest rated reviews
1

Bought an item and did not know about refund procedure, which is basically nothing. However, was supplier with 500 grams...

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1

WORST CHAIRS ever bought.6 chairs with in 1st week pumps make popping noice.called had new ones sent same thing happens...

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1

I bought a product online through an auction with a voucher offering a reduction in the price. In the end they refused...

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1

I ordered 8 hydralic styling chairs less than 7 months ago. The arms have been replaced on 3 of the chairs within less...

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GraysOnline and LCL Beauty Latest Reviews

Recent published reviews
1

We bought a car which needed a replacement motor. The engine light/oil light issue wasn't listed in the...

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No votes

I purchased a shampoo bowl from you guys and received it when putting it together all the parts wasnt there and...

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1

Made a purchase online for pick up only interstate organised a third party which was paid for to pick up then they got...

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No votes

Have no manual, went on the site bus slip that came with machine and it is prompting for me to pay via credit card? I...

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GraysOnline and LCL Beauty Products and Services

Most reviewed product and services
  • Graysonline Car Bidding (11 reviews)
  • Graysonline Shipping Service (8 reviews)
  • Graysonline Customer Care (7 reviews)
  • Lcl Beauty Facial Machine (3 reviews)
  • Lcl Beauty Pro-2288 Facial Machine (2 reviews)
  • Lcl Beauty Recliner (2 reviews)