PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GraysOnline and Kogan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


GraysOnline and Kogan Overview

Total reviews
Company responses
Issues resolved

GraysOnline was first mentioned on PissedConsumer on Feb 8, 2012 and since then this brand received 117 reviews. It is 114 reviews more than Kogan received since Jun 24, 2016.

GraysOnline and Kogan Consumer Ratings

116 out of 469 in Auctions and Marketplaces category
77 out of 4568 in E-commerce category
Customer service
67 in category
187 in category
Exchange, Refund and Cancellation Policy
73 in category
171 in category
Product or Service Quality
93 in category
863 in category

GraysOnline and Kogan Rating Details

Customer service
1.4 (62 reviews)
2 (1 review)
Reviewer's quote

...Bad Customer SERVICE or really No SERVICE . How long will i have to wait to get. my money back...

Kenneth J

Hi Purchased a 55" LED Full HD TV from Kogan online. It was a pre-sale so it took about a month to arrive. When it got here I was so excited as I had already put up my wall mount, got an electrition out to add in an antenna port and a high mounted power plug. Mounted the TV, turned it on.. To...

Exchange, Refund and Cancellation Policy
1.2 (53 reviews)
2 (1 review)
Reviewer's quote

...Glossing over the wrong information as opinion of the assessor and refusing to refund and re offer for sale with correct information. This mob have to be drliberately doing this. They wont give names of responsible managers to talk to...

Terry h

No items

Product or Service Quality
1.3 (51 reviews)
1 (1 review)
Reviewer's quote

What can Grays offer you: All descriptions are meaningless All photos are meaningless No refund Customer service that means - we say “sorry / no refund please refer to pictures and disclosure notes to cover our ***..


No items

GraysOnline and Kogan Pros and Cons

  • Buying online
  • Terrific untill now
  • Cheap cars
No votes
  • Customer service
  • Product quality
  • Being messed around and lied to
  • Unable to contact to unsubscribe i am not interested
  • Product and the inability to resolve the situation

GraysOnline and Kogan Most Positive Reviews

Top rated reviews

Picked up a car all was good


Hi Purchased a 55" LED Full HD TV from Kogan online.
It was a pre-sale so it took about a month to arrive. When it got...

GraysOnline and Kogan Most Critical Reviews

Lowest rated reviews

Bought an item and did not know about refund procedure, which is basically nothing. However, was supplier with 500 grams...

No votes

GraysOnline and Kogan Latest Reviews

Recent published reviews

I bought $50k worth of kitchen equipment for a business and it was all re-birthed from written off, and spent 2 years...

Read all 117 reviews

I was looking through Ozsale &;;; noticed an item I was interested in, but found out it was something completely...

Read all 3 reviews

GraysOnline and Kogan Products and Services

Most reviewed product and services
  • Graysonline Car Bidding (10 reviews)
  • Graysonline Shipping Service (8 reviews)
  • Graysonline Customer Care (6 reviews)