PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Just Cabinets and GraysOnline as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Just Cabinets
GraysOnline

Just Cabinets and GraysOnline Overview

Total reviews
27
140
Company responses
0
0
Issues resolved
0
0

Just Cabinets and GraysOnline Consumer Ratings

Rank
431 out of 1510 in Furniture and Decor category
126 out of 313 in Auctions and Marketplaces category
Customer service
250 in category
91 in category
Exchange, Refund and Cancellation Policy
285 in category
97 in category
Product or Service Quality
217 in category
109 in category
Website
300 in category
100 in category

Just Cabinets and GraysOnline Rating Details

Customer service
1.4 (13 reviews)
1.3 (73 reviews)
Reviewer's quote

...This did not appear at the checkout so I called customer service. I was told that this only applies when you spend over $999 - which was NOT stated in the ad. I then called back and was told that the asterisk meant that some restrictions and exclusions applied...

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...5-2 hrs before being served by a rude customer service officer and then comes the biggest surprise. You are handed over faulty stuff that was described as working in their listing. They take no responsibility, once they handover the product to you...

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Exchange, Refund and Cancellation Policy
1.2 (11 reviews)
1.1 (68 reviews)
Reviewer's quote

...A few minutes later I was told due to us reporting the damage beyond their 14 day policy (which was never disclosed to us during our purchase) our chairs were not qualified for replacement. . I then contacted the corporate office and reported the issue...

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...Told us they will refund and nearly 4 weeks later still NO REFUND Manager and other staff were very rude..

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Product or Service Quality
1.7 (11 reviews)
1.3 (64 reviews)
Reviewer's quote

I own a company and service any from 150 to 200 customers a week and not one time do I make my customers feel like they have to go out and give me proposals to put there house back in order. I will make a flyer about Just cabinets and place in my folders for my customers to read about the...

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Pay Pal having greater power, forced their hand down within 7 days and in turn Grays not liking it obviously made a senior manager in Customer service very ill = CANCEL THIS ACCOUNT = SAD Strange enough I also use to be a large account holder with Grays Eistel Timms before they backed Grays online...

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Website
2 (10 reviews)
1.8 (57 reviews)
Reviewer's quote

Purchased a cabinet. First delivery, box extremely damaged, side panel cracked, back panel had a piece broken off. Requested replacement parts. BIG MISTAKE! I should have just asked for my money back, thus saving me further aggravation. Second delivery, box damaged, back panel okay, side panel...

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It was one day before Christmas and their website was showing the operating hours Monday till 12:00 pm. A lady from Sydney responded my email saying that I can collect the item till 12:00 pm on Monday consistent with the website. I have hired a ute, printed everything and drove 1 hour and arrived...

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Just Cabinets and GraysOnline Pros and Cons

Pros
  • Service even when our salesperson left
  • Person the store answered all my questions
  • Kara
  • Buying online
  • Terrific untill now
  • Shit
Cons
  • Will not purchase from this company again
  • Paid 690000 for countertop that we did not receive
  • Moved from our location
  • Customer service
  • Product quality
  • Being messed around and lied to

Just Cabinets and GraysOnline Most Positive Reviews

Top rated reviews
No votes
3.8

Picked up a car all was good

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No votes
3.7

On the 26th of feb 2019 i purchased 6x sala mobile phone holders to the value of $55.80 which i have not recieved.The...

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Just Cabinets and GraysOnline Most Critical Reviews

Lowest rated reviews
1

I bought a twilight couch and loveseat through just cabinets a few years ago when I received it the drawer was already...

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1

Bought an item and did not know about refund procedure, which is basically nothing. However, was supplier with 500 grams...

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1

Bought a dining room table from Just Cabinets just over a year ago. Used it for the first time this Thanksgiving and...

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1

I bought a product online through an auction with a voucher offering a reduction in the price. In the end they refused...

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Just Cabinets and GraysOnline Latest Reviews

Recent published reviews
No votes

We bought our appliance package from your store in Mays Landing, NJ in September of 2017. Today, our stove (Frigidaire G...

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1

RED FLAG Do not ever buy from Grays through Auctions. Their products are nowhere near as described on website or app....

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No votes

We ordered our cabinets, appliances and Cambria Quartz countertop from them. Thank heavens we received cabinets and...

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1.2

I price A car on 23/07/2020 from gray's online Gray's say 184 514KM , BMW X5 No key's say in the...

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Just Cabinets and GraysOnline Products and Services

Most reviewed product and services
  • Just Cabinets Cabinet (7 reviews)
  • Just Cabinets Shipping Service (3 reviews)
  • Just Cabinets Table (2 reviews)
  • Graysonline Car Bidding (11 reviews)
  • Graysonline Shipping Service (8 reviews)
  • Graysonline Customer Care (7 reviews)