PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Graton Resort And Casino and Winner Casino as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Graton Resort And Casino
Winner Casino

Graton Resort And Casino and Winner Casino Overview

Total reviews 63 2
Company responses 0 0
Issues resolved 0 0

Graton Resort And Casino and Winner Casino Consumer Ratings

Rank
47 out of 210 in Gambling and Lotto category
32 out of 210 in Gambling and Lotto category
Customer service
32 in category
18 in category
Value for money
30 in category
19 in category
Diversity of Products or Services
33 in category
27 in category
Website
45 in category
40 in category

Graton Resort And Casino and Winner Casino Rating Details

Customer service
1.5 (33 reviews)
2 (1 review)
Reviewer's quote

...No friendly customer service at all. they all have grumpy faces and are out to only either harass you or take ur money. I was very hurt in the beginning...

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...recieved what looked like a stock response informing me that I had not verified my account with docs even though no one asked me for anything!!!!! Terrible Customer service that does not email me back or disapears from live chat EVERY TIME I TALK TO THEM! I expect much better from EU sites that have to adhere to UK gambling laws. compnay have to...

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Value for money
1.3 (30 reviews)
2 (1 review)
Reviewer's quote

...There were a few honest comments about losing all their money or if you want to lose your money come here. Your machines are tight. In the years that Ive been coming there I have never once seen a payout to anyone who was gambling on the slot machines...

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No items

Diversity of Products or Services
1.7 (30 reviews)
2 (1 review)
Reviewer's quote

I am rightnow playing in a slot machine awhile ago one of this so called security agent a dark black huge man stood at the middle of the hallway or walkway and said in a loud tone of voice that I have to sit down in order to drink my coffee. ? At first I did not pay attention because I was not the...

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No items

Website
1.9 (30 reviews)
2 (1 review)
Reviewer's quote

Im jasmine thry know me thry kickd me out after 3 yrs of going there security said sorry we gotta part ways bit the bartender took my id and walkd off i was like tf .!and they said i called her out her name i feel it was a race thing im black.n will file a legal complaint on graton watch

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No items

Graton Resort And Casino and Winner Casino Pros and Cons

Pros
  • Winning
  • Food
No votes
Cons
  • Security banned me with no explanation
  • Service is so rude and no manner
  • Security department
No votes

Graton Resort And Casino and Winner Casino Most Positive Reviews

Top rated reviews
5

I’m pretty sure everyone has an expectation. My expectation coming to Graton Is to have good services, respect and also...

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No votes
3.6

Sercurity told me that i used somebody elses ID card.... and i recall that night... my cousin Donna Lee had me hold her...

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No votes

Graton Resort And Casino and Winner Casino Most Critical Reviews

Lowest rated reviews
1

Their employees removed my brothers reward card from my machine in a rude deceiving and greedy way! He had 400.00...

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2

Very Good App on playstore for this Casino. However the site has chosen not to pay out on a Big win for me. (£1350) I...

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1

I'm playing blackjack one of my cards is flipped, they count the hand against me, whenever I play slots it just takes...

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No votes

Graton Resort And Casino and Winner Casino Latest Reviews

Recent published reviews
2

About 80-85% are about food with some mentioning the bar service with a sprinkling of good time.
People dont go to a casi...

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No votes

The fact they email me with a great 1st deposit bonus of 200% when I signed up. I decide to actually use it but did I...

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No votes

I took ATM ticket for $300 and additional $15.96 your fee. However after taking this to your Cashier cage I was refused...

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No votes

Graton Resort And Casino and Winner Casino Products and Services

Most reviewed product and services
  • Graton Resort And Casino Security Guard (19 reviews)
  • Graton Resort And Casino Customer Care (13 reviews)
  • Graton Resort And Casino Rewards Program (3 reviews)
  • Winner Casino Casino Game (1 review)