PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Graton Resort And Casino and Winner Casino as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Graton Resort And Casino
Winner Casino

Graton Resort And Casino and Winner Casino Overview

Total reviews
59
2
Company responses
0
0
Issues resolved
0
0

Graton Resort And Casino and Winner Casino Consumer Ratings

Rank
49 out of 205 in Gambling and Lotto category
31 out of 205 in Gambling and Lotto category
Customer service
31 in category
17 in category
Website
44 in category
37 in category
Diversity of Products or Services
32 in category
25 in category
Value for money
33 in category
17 in category

Graton Resort And Casino and Winner Casino Rating Details

Customer service
1.5 (32 reviews)
2 (1 review)
Reviewer's quote

...No friendly customer service at all. they all have grumpy faces and are out to only either harass you or take ur money. I was very hurt in the beginning...

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...recieved what looked like a stock response informing me that I had not verified my account with docs even though no one asked me for anything!!!!! Terrible Customer service that does not email me back or disapears from live chat EVERY TIME I TALK TO THEM! I expect much better from EU sites that have to adhere to UK gambling laws. compnay have to...

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Website
1.8 (29 reviews)
2 (1 review)
Reviewer's quote

Im jasmine thry know me thry kickd me out after 3 yrs of going there security said sorry we gotta part ways bit the bartender took my id and walkd off i was like tf .!and they said i called her out her name i feel it was a race thing im black.n will file a legal complaint on graton watch

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No items

Diversity of Products or Services
1.7 (29 reviews)
2 (1 review)
Reviewer's quote

Wow they give away some really nice things? NOT!Wow got a crock pot, Betty Crocker! Decent brand? Cost me like $5'000 to get enough reward pts? Serious! So got this crock pot everybody in casino pretty much has one.each person $5000 spent multiplied by all these people Graton casino is the thieve...

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No items

Value for money
1.3 (28 reviews)
2 (1 review)
Reviewer's quote

Now mind you, this is aimed specifically At customers who had won large amounts of money (Over $1,000+ USD) at that casino. It prompted to call to reserve a spot as space is limited and Confirm spot by calling this number (888) 258-2986 by Monday, November 11. Then come to the casino between...

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No items

Graton Resort And Casino and Winner Casino Pros and Cons

Pros
  • Food
  • Winning
No votes
Cons
  • Security banned me with no explanation
  • Security department
  • Service is so rude and no manner
No votes

Graton Resort And Casino and Winner Casino Most Positive Reviews

Top rated reviews
5

I’m pretty sure everyone has an expectation. My expectation coming to Graton Is to have good services, respect and also...

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No votes
3.6

Sercurity told me that i used somebody elses ID card.... and i recall that night... my cousin Donna Lee had me hold her...

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No votes

Graton Resort And Casino and Winner Casino Most Critical Reviews

Lowest rated reviews
1

Their employees removed my brothers reward card from my machine in a rude deceiving and greedy way! He had 400.00...

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2

Very Good App on playstore for this Casino. However the site has chosen not to pay out on a Big win for me. (£1350) I...

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1

I'm playing blackjack one of my cards is flipped, they count the hand against me, whenever I play slots it just takes...

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No votes

Graton Resort And Casino and Winner Casino Latest Reviews

Recent published reviews
1

Was banned for life for a poker room dispute . They where very aggressive and didn't even hear what actually happened....

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No votes

The fact they email me with a great 1st deposit bonus of 200% when I signed up. I decide to actually use it but did I...

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2.2

Im jasmine thry know me thry kickd me out after 3 yrs of going there security said sorry we gotta part ways bit the...

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No votes

Graton Resort And Casino and Winner Casino Products and Services

Most reviewed product and services
  • Graton Resort And Casino Security Guard (18 reviews)
  • Graton Resort And Casino Customer Care (12 reviews)
  • Graton Resort And Casino Rewards Program (3 reviews)
  • Winner Casino Casino Game (1 review)