PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toro and Grasshopper Mower as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toro

Toro

1.6
Grasshopper Mower

Grasshopper Mower

Has Verified Representatives
3.0
Toro
Grasshopper Mower

Toro and Grasshopper Mower Overview

Total reviews
82
68
Company responses
0
23
Issues resolved
1
0

Toro and Grasshopper Mower Consumer Ratings

Rank
190 out of 929 in Equipment category
27 out of 538 in Landscaping and Gardening category
Product or Service Quality
133 in category
26 in category
Value for money
131 in category
24 in category
Customer service
134 in category
33 in category
Price Affordability
157 in category
56 in category

Toro and Grasshopper Mower Rating Details

Product or Service Quality
1.4 (28 reviews)
2.8 (25 reviews)
Reviewer's quote

...Truly disappointed with Toro customer service and will never buy one of their products again..

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...I have 103 hours of service since I only mow my lawn. The 26 hp Briggs and Stratton engine stopped running abruptly and sounded like it threw a rod. No busted oil pan but when it was taken apart, I was right...

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Value for money
1.6 (26 reviews)
2.7 (18 reviews)
Reviewer's quote

I purchased this mower 3 months ago and Im not satisfied with it at all and would like my money back. I went to Lowes and purchased a Honda mower and after using it Im more than satisfied. I would like a manager to contact me at +12817292826 asap..

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...I ASK FOR MY MONEY BACK. MOW WAS 325D 52" DECK WITH 1 HOUR ON IT. GRASSHOPPER IS REFUSING TO GIVE MY MONEY!!! GREAT CUSTOMER SERVICE NOT!!! THEY DON'T STAND BEHIND THERE MOWERS AT ALL...

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Customer service
1.2 (25 reviews)
2.6 (21 reviews)
Reviewer's quote

By the time I talk to the useless customer service rep who kept saying I understand I'm pretty sure this woman didn't have a clue what a zero turn mower is much less ever ridden one. And I've never had to wait 2 or 3 days for their supervisor call you back. So I went ahead and took it to the dealer...

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...The customer shouldn’t have to carry the burden of a known problem such as this..

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Price Affordability
2.3 (24 reviews)
2.6 (23 reviews)
Reviewer's quote

Thy have no answers for me our a address to send my product back worst customer care ever. I will never buy from toro again

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...Uses 1qt of oil an hour, price of a Grasshopper you would think they would come with a better engine. I talked to others who are having the same problem with there Kohler motors. Cost of a new engine is around 2,000 dollars...

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Toro and Grasshopper Mower Pros and Cons

Pros
  • Products overall
  • Previous lawn mower
  • Mowes good when running
  • Front mower deck
  • Sturdy frame and engine
  • Ride
Cons
  • Customer service
  • Read my complaint
  • Not my problem attitude
  • Expensive parts
  • Customer service
  • Can not get parts

Toro and Grasshopper Mower Most Positive Reviews

Top rated reviews
3.6

I have owned the mower since new in 2008, in that time I have replaced the transmission assembly three times. The...

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5

I have 4 grasshoppers and I love them...I have tried most zero turns Dixie,Walker,Bobcat,Toro,Hustler etc GRASSHOPPER...

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3.6

the compartment that houses the air filter is cheep, it was broke during shipping. you need to redesign this piece. it...

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5

My employer purchased a 725 DT6 with Power Fold 61" mower deck two years ago. It is very easy to operate, has been very...

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Toro and Grasshopper Mower Most Critical Reviews

Lowest rated reviews
1

I was using my TORO 51592 blower when it started to catch on fire and possibly electrocute me. I called the company and...

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1

We'll iv got a 2012 329 big block with a 61" cut. The deck clogs up after 1 afternoon of mowing so bad that it kills...

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1

The 2nd year(2014), Toro did not start. I took it to Toro authorized repairman. engine was bad. They would not cover war...

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1

We own two grasshoppers and are in the business of commercial mowing. I have put a clutch in mine this year, and now it...

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Toro and Grasshopper Mower Latest Reviews

Recent published reviews
1

After my previous Toro mower needed to be replaced, I didnt hesitate to buy another Toro mower because my experience...

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1

Ive owned my 226v for five years. I have 103 hours of service since I only mow my lawn. The 26 hp Briggs and Stratton en...

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1.3

I complained to toro about their bag only filling the front part of the bag leaving the rear of the bag empty. they...

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1

8000 dollar piece of junk the most headache I have ever had I'm considering cutting it up and putting it in the dumpster

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Toro and Grasshopper Mower Products and Services

Most reviewed product and services
  • Toro Lawn Mower (20 reviews)
  • Toro Leaf Blower (5 reviews)
  • Toro String Trimmer (4 reviews)
  • Grasshopper Mower Lawn Mower (9 reviews)
  • Grasshopper Mower 226v Lawn Mower (5 reviews)
  • Grasshopper Mower 618 Lawn Mower (2 reviews)