PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Reliable Remodelers and Granite Transformations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Reliable Remodelers
Granite Transformations

Reliable Remodelers and Granite Transformations Overview

Total reviews 18 131
Company responses 0 0
Issues resolved 0 4

Reliable Remodelers and Granite Transformations Consumer Ratings

Rank
116 out of 1961 in Construction and Repair category
71 out of 918 in Household Services category
Exchange, Refund and Cancellation Policy
83 in category
38 in category
Customer service
101 in category
53 in category
Reliability
94 in category
46 in category
Turnaround Time
96 in category
34 in category

Reliable Remodelers and Granite Transformations Rating Details

Exchange, Refund and Cancellation Policy
2.6 (10 reviews)
2.4 (34 reviews)
Reviewer's quote

I even recomended them to a friend who now is going through *** just to get a refund, and as funny as it may sound now they are forcing me to take them to court. They were very fast and professional when they came to my house but after they left with a check for 50% of the total price i never heard...

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...00 or refund our money. The new owner Kiwi Tunawan according to Kelly said he doesn't feel they could do it properly but he also refused to refund us Trend Group their parent company did nothing to help us either. Stay away from Granite Transformation in Farmington Hills MI..

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Customer service
2.8 (10 reviews)
2.4 (54 reviews)
Reviewer's quote

...Customer service was top notch and the work was done professionally and timely. Price was affordable for the amount of work I had done. Very pleased with the work and the company...

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...I thought a company that boasts about their customer service would have workers honest enough to admit to damage that they had done. When I called the office I got the pleasure of speaking with Tammy. She was rude and couldn’t be bothered with this problem...

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Reliability
2.6 (10 reviews)
2.4 (36 reviews)
Reviewer's quote

Goofy sold me and I loved it

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we had 2 bathrooms refinished by granite transformations 2 years ago and were very pleased. now in 1 bathroom the accent strip material is crumbling and falling apart. we have contacted them several times, sent pictures and have done whats been asked of us . Its been months and we still have no...

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Turnaround Time
2.6 (10 reviews)
2.7 (40 reviews)
Reviewer's quote

After the allotted time and several calls I finally was able to speak with a rep who explained about a slow down or problem at the manufacturer. I was then assured within 2 weeks they would be installed. Now it's been several months and after numerous calls going unanswered and the calls that were...

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...I currently do not have an updated lead time at this time. " - I received this message from corporate headquarters in Florida..

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Reliable Remodelers and Granite Transformations Pros and Cons

Pros
No votes
  • Work done
  • Subcontractor juan was amazing
  • Service until a problem
Cons
No votes
  • Installation
  • Constant delays spanning 10 months to correct the project
  • Unprofessional owner

Reliable Remodelers and Granite Transformations Most Positive Reviews

Top rated reviews
5

Had my kitchen and bathroom done. Customer service was top notch and the work was done professionally and timely. Price...

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5

Loved them, countertops looked great and they were a pleasure to work with

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5

We had our patio doors done n Windows done. Well we had a great job done n very happy with work

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5

I had countertops put in kitchen and bath from the Maumelle, Arkansas granite transformations. I have no complaints the...

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Reliable Remodelers and Granite Transformations Most Critical Reviews

Lowest rated reviews
1

We contracted with John (Louis and/or Robert) Malanka and Reliable Remodelers to perform a very large job. They started...

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1

After my wife worked with these people for 10 months they would not pay her for all of the sales that she produced and...

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1

This guy will act like your friend he will act as if your getting a great deal however he will take your money and...

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1

Not a good place to work. The management encourages lying "because we need the check" I was at several locations in...

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Reliable Remodelers and Granite Transformations Latest Reviews

Recent published reviews
5

Goofy sold me and I loved it

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1

we had 2 bathrooms refinished by granite transformations 2 years ago and were very pleased. now in 1 bathroom the...

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No votes

To all.. Reliable Remodelers it's out of business on Elmont NY ...because maybe Mr Jhon Malanke still enough money ......

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1

We had dealt with the Granite Transformations Ottawa , Ontario Franchise a number of years ago and were pleased with the...

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Reliable Remodelers and Granite Transformations Products and Services

Most reviewed product and services
  • Reliable Remodelers Remodeling (3 reviews)
  • Reliable Remodelers Customer Care (2 reviews)
  • Reliable Remodelers Bathroom Remodeling (2 reviews)
  • Granite Transformations Countertop (14 reviews)
  • Granite Transformations Kitchen Remodeling (12 reviews)
  • Granite Transformations Installation (11 reviews)