PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ReBath and Granite Transformations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ReBath
Granite Transformations

ReBath and Granite Transformations Overview

Total reviews
245
131
Company responses
2
0
Issues resolved
3
4

ReBath and Granite Transformations Consumer Ratings

Rank
26 out of 166 in Restoration, Renovation and Remodeling category
69 out of 920 in Household Services category
Customer service
24 in category
53 in category
Price Affordability
24 in category
72 in category
Product or Service Quality
22 in category
44 in category
Diversity of Products or Services
24 in category
56 in category

ReBath and Granite Transformations Rating Details

Customer service
1.3 (72 reviews)
2.4 (54 reviews)
Reviewer's quote

The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

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...I thought a company that boasts about their customer service would have workers honest enough to admit to damage that they had done. When I called the office I got the pleasure of speaking with Tammy. She was rude and couldn’t be bothered with this problem...

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Price Affordability
1.6 (62 reviews)
2.6 (38 reviews)
Reviewer's quote

...For this price we received a shower stall and a cabinet with built in sink, and flooring. DThe bathroom is of average size. We chose to keep the existing toilet...

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Their price was higher than other proposals but we trusted them to do the best job. They asked for 20% deposit , which I thought a bit high , and then asked for another 30% when the employee showed up to measure. When we heard no more from them and they did not respond to our calls we discovered...

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Product or Service Quality
1.6 (57 reviews)
2.5 (44 reviews)
Reviewer's quote

My first shower caused a lot of water on the floor, I made a complaint with them and they sent one of their service reps out and he noticed that the bottom door seal wasn’t installed properly and that the glass wasn’t level, he took some pictures of it and said that he would report it when he got...

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...This is obviously a materials problem so I dont understand the issue , Do THey stand behind the product they sold and installed ??..

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Diversity of Products or Services
1.8 (54 reviews)
2.7 (41 reviews)
Reviewer's quote

I felt the products that they used were sub-par and for the price we really should have had a much cleaner finished product with much higher quality fixtures but because it took them almost 4 days to complete the job (vs. their 1 day guarantee) it was nice just to get them out of our home. Let's...

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...Terrific explanation of products and process. Installation : Backsplash grout line mismatched. Seam on counter uneven...

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ReBath and Granite Transformations Pros and Cons

Pros
  • Quality of the work performed
  • Install was quick and professional
  • Initial sales presentation
  • Work done
  • Subcontractor juan was amazing
  • Service until a problem
Cons
  • Long time to resolve issue
  • Very very bad experience
  • Poor workmanship
  • Installation
  • Constant delays spanning 10 months to correct the project
  • Unprofessional owner

ReBath and Granite Transformations Most Positive Reviews

Top rated reviews
5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

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5

Loved them, countertops looked great and they were a pleasure to work with

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5

My bathroom was just completed today and I had to call the manager, Doreen, to see how I could show my gratitude. She as...

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5

I had countertops put in kitchen and bath from the Maumelle, Arkansas granite transformations. I have no complaints the...

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ReBath and Granite Transformations Most Critical Reviews

Lowest rated reviews
1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

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1

After my wife worked with these people for 10 months they would not pay her for all of the sales that she produced and...

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1

Last year we had rebath come and install two bathrooms and also repaint our bathroom. They offered to install light...

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1

Not a good place to work. The management encourages lying "because we need the check" I was at several locations in...

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ReBath and Granite Transformations Latest Reviews

Recent published reviews
1.3

Our bath remodel cost us approximately $18,000.00. For this price we received a shower stall and a cabinet with built in...

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1

we had 2 bathrooms refinished by granite transformations 2 years ago and were very pleased. now in 1 bathroom the...

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1.5

My first shower caused a lot of water on the floor, I made a complaint with them and they sent one of their service...

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1

We had dealt with the Granite Transformations Ottawa , Ontario Franchise a number of years ago and were pleased with the...

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ReBath and Granite Transformations Products and Services

Most reviewed product and services
  • Rebath Remodeling (29 reviews)
  • Rebath Bathroom Remodeling (27 reviews)
  • Rebath Shower Installation (18 reviews)
  • Granite Transformations Countertop (14 reviews)
  • Granite Transformations Kitchen Remodeling (12 reviews)
  • Granite Transformations Installation (11 reviews)