PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Granite Transformations and ReBath as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Granite Transformations
ReBath

Granite Transformations and ReBath Overview

Total reviews
128
243
Company responses
0
2
Issues resolved
4
3

ReBath was first mentioned on PissedConsumer on Jul 18, 2008 and since then this brand received 243 reviews. It is 115 reviews more than Granite Transformations received since Aug 22, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Granite Transformations customer support team than with ReBath customer service.

Granite Transformations and ReBath Consumer Ratings

Rank
67 out of 1503 in Household Services category
24 out of 199 in Restoration, Renovation and Remodeling category
Customer service
54 in category
23 in category
Product or Service Quality
44 in category
20 in category
Diversity of Products or Services
58 in category
23 in category

Granite Transformations and ReBath Rating Details

Customer service
2.5 (51 reviews)
1.3 (70 reviews)
Reviewer's quote

...I thought a company that boasts about their customer service would have workers honest enough to admit to damage that they had done. When I called the office I got the pleasure of speaking with Tammy. She was rude and couldn’t be bothered with this problem...

PissedConsumer631047

The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

Cassandra M
Product or Service Quality
2.6 (42 reviews)
1.6 (56 reviews)
Reviewer's quote

We were thrilled with the service and product for 15 months, and we even convinced our friends to use them. Then, at 16 months post-installation, a two inch crack appeared in our countertops. I spent four months calling and emailing Trend Transformations (our local outfit is no longer in business...

Francia

...d and asked them if they could send someone out to inspect it, and they said they don't do that,They also don't warranty anything past a year other than their product that is on the walls and floor of the shower but you have to pay for someone to come out and inspect it before they will say if it is their product that is ...

Landin
Diversity of Products or Services
2.8 (39 reviews)
1.8 (53 reviews)
Reviewer's quote

...Terrific explanation of products and process. Installation : Backsplash grout line mismatched. Seam on counter uneven...

Frank G

I felt the products that they used were sub-par and for the price we really should have had a much cleaner finished product with much higher quality fixtures but because it took them almost 4 days to complete the job (vs. their 1 day guarantee) it was nice just to get them out of our home. Let's...

Travis A

Granite Transformations and ReBath Pros and Cons

Pros
  • Work done
  • Subcontractor juan was amazing
  • Service until a problem
  • Install was quick and professional
  • Initial sales presentation
  • Drain is ok
Cons
  • Installation
  • Constant delays spanning 10 months to correct the project
  • Unprofessional owner
  • Long time to resolve issue
  • Very very bad experience
  • Poor workmanship

Granite Transformations and ReBath Most Positive Reviews

Top rated reviews
5

Loved them, countertops looked great and they were a pleasure to work with

5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

Granite Transformations and ReBath Most Critical Reviews

Lowest rated reviews
1

After my wife worked with these people for 10 months they would not pay her for all of the sales that she produced and...

1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

Granite Transformations and ReBath Latest Reviews

Recent published reviews
1

We loved Trend Transformations commitment to sustainability and made the decision to use this company rather than...

Read all 128 reviews
1

First of all, when they called me to confirm my appointment the lady told me to make sure “my husband” will be there...

Read all 243 reviews

Granite Transformations and ReBath Products and Services

Most reviewed product and services
  • Granite Transformations Countertop (13 reviews)
  • Granite Transformations Kitchen Remodeling (12 reviews)
  • Granite Transformations Installation (11 reviews)
  • Rebath Remodeling (28 reviews)
  • Rebath Bathroom Remodeling (26 reviews)
  • Rebath Shower Installation (18 reviews)