PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Granite Transformations and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Granite Transformations
Lowes

Granite Transformations and Lowes Overview

Total reviews
130
5496
Company responses
0
3
Issues resolved
4
56

Granite Transformations and Lowes Consumer Ratings

Rank
70 out of 924 in Household Services category
67 out of 321 in Supermarkets and Malls category
Customer service
52 in category
75 in category
Product or Service Quality
42 in category
69 in category
Website
60 in category
48 in category
Diversity of Products or Services
56 in category
61 in category

Granite Transformations and Lowes Rating Details

Customer service
2.4 (53 reviews)
1.4 (2040 reviews)
Reviewer's quote

...I thought a company that boasts about their customer service would have workers honest enough to admit to damage that they had done. When I called the office I got the pleasure of speaking with Tammy. She was rude and couldn’t be bothered with this problem...

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No one ever came the following day, I called customer service who told me the manager from the store the purchase came from would have 24 hours to call me and fix the concern. It has been well past 24 hours, not call, no haul away and customer service has no good answer. I am so angry that I...

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Product or Service Quality
2.6 (43 reviews)
1.9 (1585 reviews)
Reviewer's quote

We had dealt with the Granite Transformations Ottawa , Ontario Franchise a number of years ago and were pleased with their product so hired them for cabinet refacing of our kitchen cabinets. Their price was higher than other proposals but we trusted them to do the best job. They asked for 20%...

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Called my Kingston store where we spent $10,000 on appliances to find out how to get service on an extended warranty covered refrigerator. Spent over 30 minutes trying to get help. Called the store and reached the automated system...

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Website
2.6 (43 reviews)
2.4 (1562 reviews)
Reviewer's quote

They hurried the job they wanted paid right as they said the job was finished that they:dead: will be back to take care of issues that I pointed out. I never saw them again they don't answer their phone I wouldn't recommend them to anyone!

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...The website to track rebates has not been operational for months. The manager at my store hasnt a clue. ..

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Diversity of Products or Services
2.8 (40 reviews)
2.5 (1490 reviews)
Reviewer's quote

...Terrific explanation of products and process. Installation : Backsplash grout line mismatched. Seam on counter uneven...

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I am very frustrated and disappointed with the customer service for Lowe’s products. I have been calling since 5/21 and was able to speak to someone one time. She told me to call back in three weeks, which I did and have been since with no answer...

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Granite Transformations and Lowes Pros and Cons

Pros
  • Work done
  • Subcontractor juan was amazing
  • Service until a problem
  • Location
  • Product
  • Price
Cons
  • Installation
  • Constant delays spanning 10 months to correct the project
  • Unprofessional owner
  • Customer service
  • Customer service received
  • Service

Granite Transformations and Lowes Most Positive Reviews

Top rated reviews
5

Loved them, countertops looked great and they were a pleasure to work with

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5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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5

I had countertops put in kitchen and bath from the Maumelle, Arkansas granite transformations. I have no complaints the...

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5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

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Granite Transformations and Lowes Most Critical Reviews

Lowest rated reviews
1

After my wife worked with these people for 10 months they would not pay her for all of the sales that she produced and...

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1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

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1

Not a good place to work. The management encourages lying "because we need the check" I was at several locations in...

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1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

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Granite Transformations and Lowes Latest Reviews

Recent published reviews
1

We had dealt with the Granite Transformations Ottawa , Ontario Franchise a number of years ago and were pleased with the...

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1.2

Lowes issued a negative credit score report after I did not receive a bill. I paid off around S15K in the months prior...

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1

They hurried the job they wanted paid right as they said the job was finished that theyDead will be back to take care...

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1

I purchased the paint in the time period, came right home registered online and all info given to me keeps saying its...

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Granite Transformations and Lowes Products and Services

Most reviewed product and services
  • Granite Transformations Countertop (14 reviews)
  • Granite Transformations Kitchen Remodeling (12 reviews)
  • Granite Transformations Installation (11 reviews)
  • Lowes Customer Care (516 reviews)
  • Lowes Delivery Service (359 reviews)
  • Lowes Manager (304 reviews)