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Grandin Road

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $213 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Product 2
  • Quick response 1
  • Product quality 1
  • Fast service 1

Customers don't like

  • Customer service8
  • Return policy2
  • Product quality2
  • Poor quality high price point2
  • Refund policy1
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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $18.8K CLAIMED LOSSES
  • $570 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Visual appeal 3
  • Sales 2
  • Color of product online 2
  • Started out pleasant 1
  • Email coupon offer 1

Customers don't like

  • Workers dont know store policies2
  • Poor quality of merchandise and the way i was treated2
  • How they handled me as a customer2
  • Customer service did not fix issues2
  • Are unethical2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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