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Grandin Road

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $202 AVERAGE LOSS
2.2
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Product 2
  • Quick response 1
  • Product quality 1
  • Fast service 1
  • Choice of products 1

Customers don't like

  • Customer service8
  • Return policy2
  • Product quality2
  • Poor quality high price point2
  • Return fee and rude customer service1
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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $19.6K CLAIMED LOSSES
  • $576 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Visual appeal 4
  • Started out pleasant 2
  • Sales 2
  • Color of product online 2
  • Events 1

Customers don't like

  • Poor quality of merchandise and the way i was treated3
  • How they handled me as a customer3
  • Workers dont know store policies2
  • Professionalism2
  • Poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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