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Grandin Road

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $218 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Product 2
  • Fast service 1
  • Product quality 1

Customers don't like

  • Customer service5
  • Poor quality high price point2
  • Product quality2
  • Return policy2
  • Products received were not as shown in catalog1
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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $632 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Visual appeal 2
  • Not much 2
  • Sales 2
  • Email coupon offer 1
  • Started out pleasant 1

Customers don't like

  • Workers dont know store policies2
  • Are unethical2
  • Poor quality of merchandise and the way i was treated2
  • Mislead by website1
  • No communication between customer service and delivery company1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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