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Grandin Road

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $202 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Reliability
Diversity of Products or Services
Staff
  • Product 2
  • Quick response 1
  • Product quality 1
  • Fast service 1
  • Choice of products 1

Customers don't like

  • Customer service8
  • Return policy2
  • Product quality2
  • Poor quality high price point2
  • Return fee and rude customer service1
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Mattress Firm

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 745 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Reliability
Diversity of Products or Services
Staff
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Well mannered employees 3
  • Delivery 3
  • Courtesy and friendliness of salesman 3

Customers don't like

  • Customer service28
  • Refund policy6
  • Poor communication and delivery4
  • No help or response from company4
  • Ripping me off3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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