Grandin Road vs Mattress Firm

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Grandin Road

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $224 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Product 2
  • Fast service 1
  • Product quality 1

Customers don't like

  • Customer service7
  • Pricing policies4
  • Product quality4
  • Return policy4
  • Product as delivered3

Products by Grandin Road

No items

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Mattress Firm

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 504 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Person who sold me the bed 6
  • Great attitude during the purchase 4
  • Delivery 3
  • Well mannered employees 3
  • Store 2

Customers don't like

  • Customer service22
  • Refund policy10
  • Being ripped off8
  • Communication7
  • Mattress7

Products by Mattress Firm

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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