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Grandin Road

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $218 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Product 2
  • Fast service 1
  • Product quality 1

Customers don't like

  • Customer service5
  • Poor quality high price point2
  • Product quality2
  • Return policy2
  • Products received were not as shown in catalog1
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Mattress Firm

Furniture and Decor
  • 7 ISSUES RESOLVED
  • 579 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Courtesy and friendliness of salesman 3
  • Well mannered employees 3
  • Delivery 3

Customers don't like

  • Customer service11
  • Refund policy5
  • Poor communication and delivery4
  • Being sold defective product3
  • Communication3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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