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Grandin Road

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $214 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Product 2
  • Product quality 1
  • Fast service 1

Customers don't like

  • Customer service6
  • Return policy2
  • Product quality2
  • Poor quality high price point2
  • Products received were not as shown in catalog1
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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 777 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Product 9
  • Furniture 4
  • Dissapointed 4
  • Wasting my time for a mistake ikea made and not to fix it 3
  • Good products reasonably prices 3

Customers don't like

  • Customer service15
  • Response to problem8
  • Delivery service5
  • Worst customer service4
  • Customer support4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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