PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Grand Design Rv and Keystone Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keystone Rv

Keystone Rv

Has verified representatives
2.0
Grand Design Rv
Keystone Rv

Grand Design Rv and Keystone Rv Overview

Total reviews
85
1095
Company responses
0
167
Issues resolved
1
6

Keystone Rv was first mentioned on PissedConsumer on Mar 25, 2008 and since then this brand received 1095 reviews. It is 1010 reviews more than Grand Design Rv received since Jul 13, 2017. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Grand Design Rv customer support team and Keystone Rv customer service.

Grand Design Rv and Keystone Rv Consumer Ratings

Rank
346 out of 5288 in Dealers category
48 out of 1020 in Auto category
Value for money
289 in category
49 in category
Customer service
216 in category
48 in category
Price Affordability
343 in category
51 in category

Grand Design Rv and Keystone Rv Rating Details

Value for money
2.4 (38 reviews)
1.6 (349 reviews)
Reviewer's quote

...One of my reasons to buy GD was their advertisement of r value 40 . With missing insulation this can not be . I just hope other ceiling cut outs are not missing insulation...

Donald A

It is very disappointing to spend that much money on something that is either always in the shop or falling apart and the company doesn't want to fix what should be on them. Anytime you have a manufacturer's defect that should be on the manufacturer to fix - regardless of warranty. Known defects...

Kimberly B
Customer service
2.4 (36 reviews)
1.5 (443 reviews)
Reviewer's quote

Called GD customer service and sent numerous pics of the damage and the rusted screws. Never once did the cs rep make a comment about the screw hole or the rusted screws. His resolution to me was for me to take my RV into their GD authorized dealer to have it looked at before they would determine...

Ilijah

They care NOTHING about their customers, they lie to them about the way these things are constructed, and they have NO CUSTOMER SERVICE !! They are nothing better than CROOKS !!! My 2014 Sprinter that I bought as a demo/leftover in Jan. of 2015. Cost me $35k I though it was a good deal, NOT !!!...

thinwater
Price Affordability
2.9 (34 reviews)
2.3 (345 reviews)
Reviewer's quote

...I know it was my fault and I have to pay the price and will be more careful in the future. Not having parts available seems to be unbelievable. I think a company that builds campers should have parts available for repairs and ready to ship when ordered...

Jerry W

...00 not a cheap price! As far as I am concerned it is a cheaply built camper. This is not our first camper it is our 4th. First day out the door we had these problems 1...

Hanna W

Grand Design Rv and Keystone Rv Pros and Cons

Pros
  • Floorplans
  • Read the review
  • Helpfulness in dealing with problems
  • Layout of the camper
  • Layout of camper
  • Floor plan
Cons
  • Quality control
  • Too many issues
  • Qulaity control and dealers pdi
  • Customer service
  • Quality
  • Poor quality control

Grand Design Rv and Keystone Rv Most Positive Reviews

Top rated reviews
5

We purchased our 2017 Solitude one year ago. We have had some issues with the trailer, but like any camper, you will...

5

Touch screen failure slide outs not working

Grand Design Rv and Keystone Rv Most Critical Reviews

Lowest rated reviews
1

To start with when I would tow it all the light fixtures would fall out and dangle by the wires they all were replaced....

1

first time i took it out to camp it leaked it was 2 weeks old after they said are not warrented took it to another...

Grand Design Rv and Keystone Rv Latest Reviews

Recent published reviews
1.4

380 fl fith wheel
on our first trip the front side windows blew out they were changed on the delivery to the dealer we no...

Read all 85 reviews
1.4

We have had our Laredo 5th wheel for about 2 years now and used it 4-5 times. Each time there is something else that goe...

Read all 1095 reviews

Grand Design Rv and Keystone Rv Products and Services

Most reviewed product and services
  • Grand Design Rv Rv (21 reviews)
  • Grand Design Rv Customer Care (8 reviews)
  • 2018 Grand Design Rv Reflection Rv (4 reviews)
  • Keystone Rv Rv (506 reviews)
  • Keystone Rv Rv Repair (33 reviews)
  • Keystone Rv Rv Warranty (20 reviews)