PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Grand Design Rv and Keystone Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keystone Rv
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2.1
Grand Design Rv
Keystone Rv

Grand Design Rv and Keystone Rv Overview

Total reviews 112 1187
Company responses 0 274
Issues resolved 2 8

Grand Design Rv and Keystone Rv Consumer Ratings

Rank
434 out of 4547 in Dealers category
44 out of 479 in Auto category
Customer service
279 in category
No votes
Value for money
349 in category
No votes
Price Affordability
401 in category
No votes
Product or Service Quality
451 in category
No votes

Grand Design Rv and Keystone Rv Rating Details

Customer service
2.1 (52 reviews)
No votes
Reviewer's quote

... buying all was very pleasant and handled in a very professional and courteous and timely manner, but it seems that after u drive off the lot that is when the customer service stops, we really never had to take our 26 foot rv in, but our 33. 3 is in seguin now we took it in for a couple of recalls and our power cord stopped working they said the connector on the side where the cord plugs in was cracked, ...

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...We have kept it the roof caulked as the customer service rep instructed when we purchased it. Does anyone have any suggestions on how to contact someone to get in a class action suit?..

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Value for money
2.3 (52 reviews)
No votes
Reviewer's quote

...They either need to fix it or give me my money back and we will find something else. It's November and they are just getting things fixed from when we bought it. Didn't get to use it for any camping this summer..

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...Lot of money to pay for shoddy workmanship. I was contacted by Keystone and Camping World with no help. I have a local repair shop I go to now...

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Price Affordability
2.9 (47 reviews)
No votes
Reviewer's quote

...I know it was my fault and I have to pay the price and will be more careful in the future. Not having parts available seems to be unbelievable. I think a company that builds campers should have parts available for repairs and ready to ship when ordered...

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...00 not a cheap price! As far as I am concerned it is a cheaply built camper. This is not our first camper it is our 4th. First day out the door we had these problems 1...

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Product or Service Quality
1.9 (46 reviews)
No votes
Reviewer's quote

Called GD customer service and sent numerous pics of the damage and the rusted screws. Never once did the cs rep make a comment about the screw hole or the rusted screws. His resolution to me was for me to take my RV into their GD authorized dealer to have it looked at before they would determine...

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...With covid we have been staying in the RV and they know we have no where to go but have gone back to the beginning and are asking us to bring it into a service station. The ones we call say it would be 4 to 5 months for repairs. This entire industry is corrupt...

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Grand Design Rv and Keystone Rv Pros and Cons

Pros
  • Floorplans
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  • Love the lay out
  • Layout of the camper
  • Layout of camper
  • Floor plan
Cons
  • Too many issues
  • Quality control
  • Number of issues on new unit
  • Customer service
  • Quality
  • Poor quality control

Grand Design Rv and Keystone Rv Most Positive Reviews

Top rated reviews
5

We purchased our 2017 Solitude one year ago. We have had some issues with the trailer, but like any camper, you will...

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5

Touch screen failure slide outs not working

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5

2017 Reflection 367bhs. Our camper is 1 year and 2 months old. Out of the 4 camper we have had in 20 years. With a...

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5

Had a water leak inside wall new 2013 avalanche called keystone representative took info & told me to call mobile se...

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Grand Design Rv and Keystone Rv Most Critical Reviews

Lowest rated reviews
1

To start with when I would tow it all the light fixtures would fall out and dangle by the wires they all were replaced....

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1

first time i took it out to camp it leaked it was 2 weeks old after they said are not warrented took it to another...

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1

I think grand design is one of the poorest quality RV that anyone can buy. I have a 2015 grand design reflection I have...

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1

electric Stabilizer stands. wrong amperage. Motor not stabilized correct, wears out gear box. air conditioner trips fro...

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Grand Design Rv and Keystone Rv Latest Reviews

Recent published reviews
1

AngryBought a new GD Solitude in June.
Had bubbles and soft spots in the roof. Dealer said they would turn it into warr...

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No votes

Your customer service sucks!!!!! You don't care at all!! I will never buy or suggest your units to anyone else!!!Never...

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2.5

We purchased this trailer September 2019 it is a 2020 model.
In one year we have use the trailer 6 times, traveling about...

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No votes

bought a 2018 32 ft sprinter travel trailer that we keep in storage in myrtle beach. Used it about 3 mouths and the...

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Grand Design Rv and Keystone Rv Products and Services

Most reviewed product and services
  • Grand Design Rv Rv (26 reviews)
  • 2018 Grand Design Rv Reflection Rv (4 reviews)
  • 2017 Grand Design Rv Imagine Rv (3 reviews)
  • Keystone Rv Rv (514 reviews)
  • Keystone Rv Rv Repair (35 reviews)
  • Keystone Rv Rv Warranty (22 reviews)