PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Grand Design Rv and Jayco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Grand Design Rv
Jayco

Grand Design Rv and Jayco Overview

Total reviews
85
395
Company responses
0
0
Issues resolved
1
3

Jayco was first mentioned on PissedConsumer on Jul 15, 2013 and since then this brand received 395 reviews. It is 310 reviews more than Grand Design Rv received since Jul 13, 2017. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Grand Design Rv customer support team and Jayco customer service.

Grand Design Rv and Jayco Consumer Ratings

Rank
346 out of 5288 in Dealers category
550 out of 5288 in Dealers category
Value for money
289 in category
446 in category
Customer service
216 in category
412 in category
Price Affordability
343 in category
380 in category

According to consumer ratings and reviews, Grand Design Rv ranks 204 points higher in the Dealers category than Jayco. People gave Grand Design Rv 2.4 stars for Value for money criterion in Dealers category and it is 1023 points higher than the worst rated brand in this category. At the same time, Jayco was rated 1.8 stars for Value for money criterion in this category and it is 866 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Grand Design Rv has a higher rating than Jayco. Regarding Price Affordability criterion, consumers gave Grand Design Rv 2.9 stars and it is 74% greater than other in category. Jayco however was rated 2.5 stars and it is 71% greater than other in category.

Grand Design Rv and Jayco Rating Details

Value for money
2.4 (38 reviews)
1.8 (188 reviews)
Reviewer's quote

...One of my reasons to buy GD was their advertisement of r value 40 . With missing insulation this can not be . I just hope other ceiling cut outs are not missing insulation...

Donald A

...Therefore I would have to drive hours and spend more money in gas then what it costs for a very cheap part they cover and replace for u. I just found out they only cover 50. 00 to replace my table and I took it to a repair company and its not even covering anything ..

Brook T
Customer service
2.4 (36 reviews)
1.7 (217 reviews)
Reviewer's quote

Called GD customer service and sent numerous pics of the damage and the rusted screws. Never once did the cs rep make a comment about the screw hole or the rusted screws. His resolution to me was for me to take my RV into their GD authorized dealer to have it looked at before they would determine...

Ilijah

I bought a brand new Redhawk 24 J and took some trips. The bluetooth wasn't working right so I called Soundstream (the manufacturer). Seems Jayco's radios are not Apple compatible, only Android! That means none of my music on my radio! I called Jayco to if they could help. Of course, their answer...

Sallie T
Price Affordability
2.9 (34 reviews)
2.5 (180 reviews)
Reviewer's quote

...I know it was my fault and I have to pay the price and will be more careful in the future. Not having parts available seems to be unbelievable. I think a company that builds campers should have parts available for repairs and ready to ship when ordered...

Jerry W

...Oh no we have to give you trade price not what you paid. Off to leagal counsel. What a disapointment...

Quanta

Grand Design Rv and Jayco Pros and Cons

Pros
  • Floorplans
  • Read the review
  • Helpfulness in dealing with problems
  • Layout and decor of jayco
  • Floor plan layout
  • Warranty work was completed promptly
Cons
  • Quality control
  • Too many issues
  • Qulaity control and dealers pdi
  • Poor quality of construction
  • Poor quality
  • Customer service

Grand Design Rv and Jayco Most Positive Reviews

Top rated reviews
5

We purchased our 2017 Solitude one year ago. We have had some issues with the trailer, but like any camper, you will...

5

There is Just no Build quality issues. Jayco still builds the best unit in the industry! 1) the grey water holding tank....

Grand Design Rv and Jayco Most Critical Reviews

Lowest rated reviews
1

To start with when I would tow it all the light fixtures would fall out and dangle by the wires they all were replaced....

1

We are having a big issue with hot water tank. Took it up to our dealer where the 5th wheel was bought 3 times. And...

Grand Design Rv and Jayco Latest Reviews

Recent published reviews
1.4

380 fl fith wheel
on our first trip the front side windows blew out they were changed on the delivery to the dealer we no...

Read all 85 reviews
1

I purchased a Jayco travel trailer two years ago .. already had a faulty jack and dinette table quality horrible
Already...

Read all 395 reviews

Grand Design Rv and Jayco Products and Services

Most reviewed product and services
  • Grand Design Rv Rv (21 reviews)
  • Grand Design Rv Customer Care (8 reviews)
  • 2018 Grand Design Rv Reflection Rv (4 reviews)
  • Jayco Rv (134 reviews)
  • Jayco Rv Repair (18 reviews)
  • Jayco Trailer (14 reviews)