Grand Design Rv vs Heartland Rvs
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Grand Design Rv and Heartland Rvs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Grand Design Rv and Heartland Rvs Overview
Heartland Rvs was first mentioned on PissedConsumer on Jul 8, 2013 and since then this brand received 471 reviews. It is 386 reviews more than Grand Design Rv received since Jul 13, 2017. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Grand Design Rv customer support team than with Heartland Rvs customer service.
Grand Design Rv and Heartland Rvs Consumer Ratings
Rank
346
out of 5290 in Dealers category
688
out of 5290 in Dealers category
Value for money
288
in category
487
in category
Customer service
215
in category
434
in category
Price Affordability
342
in category
439
in category
According to consumer ratings and reviews, Grand Design Rv ranks 342 points higher in the Dealers category than Heartland Rvs.
People gave Grand Design Rv 2.4 stars for Value for money criterion in Dealers category and it is 1022 points higher than the worst rated brand in this category.
At the same time, Heartland Rvs was rated 1.6 stars for Value for money criterion in this category and it is 823 points higher than the worst rated brand in this category.
If we look at Customer service criterion, than we see that Grand Design Rv has a higher rating than Heartland Rvs.
Regarding Price Affordability criterion, consumers gave Grand Design Rv 2.9 stars and it is 74% greater than other in category.
Heartland Rvs however was rated 2.2 stars and it is 66% greater than other in category.
Grand Design Rv and Heartland Rvs Rating Details
Reviewer's quote
...One of my reasons to buy GD was their advertisement of r value 40 . With missing insulation this can not be . I just hope other ceiling cut outs are not missing insulation...
Donald A
...Besides, I'd be out more money doing that than if I replaced the thermostat. In Heartland's defense, in this one instance, they decided to mail me a replacement thermostat for free, instead of requiring me bring the RV to them. I installed it and same problem; the settings jump around like crazy...
Christopher c
Reviewer's quote
Called GD customer service and sent numerous pics of the damage and the rusted screws. Never once did the cs rep make a comment about the screw hole or the rusted screws. His resolution to me was for me to take my RV into their GD authorized dealer to have it looked at before they would determine...
Ilijah
Bought our new in 2017 and the workmanship is awful! Customer service with Heartland is horrible, nothing but issues with a multitude of things since purchased. Now we see bubbling on the sides! 3 years old and nothing they will do..
c s
Reviewer's quote
...I know it was my fault and I have to pay the price and will be more careful in the future. Not having parts available seems to be unbelievable. I think a company that builds campers should have parts available for repairs and ready to ship when ordered...
Jerry W
'Yes - we know that the construction is shoddy, but the public will pay what we're asking because there really aren't any other options in their price range. ' That's a pitiful way to do business, and it's shocking to me that people just accept this. WHY is this SO talked about in the online...
Linda P
Grand Design Rv and Heartland Rvs Pros and Cons
Pros
- Floorplans
- Read the review
- Helpfulness in dealing with problems
- Floor plan
- Good sales people
- Design
Cons
- Quality control
- Too many issues
- Qulaity control and dealers pdi
- Customer service
- Purchase was a mistake
- Quality
Grand Design Rv and Heartland Rvs Most Positive Reviews
Top rated reviews
We purchased our 2017 Solitude one year ago. We have had some issues with the trailer, but like any camper, you will...
Bought a 2015 Heartland Big Country 5th wheel a little over a month ago. The "Love Seat" didn't recline but maybe 2 "...
Grand Design Rv and Heartland Rvs Most Critical Reviews
Lowest rated reviews
To start with when I would tow it all the light fixtures would fall out and dangle by the wires they all were replaced....
Have had this camper just over a year, took it out twice 1st year due to constraints...while my daughter and her...
Grand Design Rv and Heartland Rvs Latest Reviews
Recent published reviews
380 fl fith wheel
on our first trip the front side windows blew out they were changed on the delivery to the dealer we no...
Read all 85 reviews
had our 5th wheel two weeks its parked to live in not travel...the underbelly feel out from underneath torn plumbing...
Read all 471 reviews
Grand Design Rv and Heartland Rvs Products and Services
Most reviewed product and services
-
Grand Design Rv Rv
(21 reviews)
-
Grand Design Rv Customer Care
(8 reviews)
-
2018 Grand Design Rv Reflection Rv
(4 reviews)
-
Heartland Rvs Rv
(162 reviews)
-
Heartland Rvs Repair
(15 reviews)
-
Heartland Rvs Rv Repair
(11 reviews)
How would you compare Grand Design Rv vs Heartland Rvs?
Is there a major difference in quality between these two lines that I’m missing? In particular, between the GD Imagine 2150RB vs the Heartland North Trail 22CRB? Both (nearly) identical floor plans.