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Grand Circle Travel

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $22.5K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
3.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Several trips i had taken 2
  • Customer service 2
  • All 21 trips we have taken with oat and grand circle 1
  • All aspects of the many trips 1

Customers don't like

  • Huge rip off2
  • Customer satisfaction1
  • Food1
  • Customer service1
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 574 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Will never use again 10
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service10
  • Huge hassle5
  • Outright lies5
  • Long wait times on phone4
  • Horrible interaction experience3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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