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  • 1 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.6
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Sites we visited 9
  • Tour leadr 4
  • Seeing so much in a short period of time 4
  • Meeting lovely people 4
  • Some of the other participants 3

Customers don't like

  • Tour director4
  • Customer service4
  • Not getting the tour we paid for2
  • Meals2
  • Location of hotels2
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Grand Circle Travel

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $22.6K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
3.5
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Several trips i had taken 3
  • Customer service 2
  • All aspects of the many trips 1
  • All 21 trips we have taken with oat and grand circle 1

Customers don't like

  • Huge rip off2
  • Customer service2
  • Food1
  • Customer satisfaction1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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