PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Grand Circle Travel and Legendary Journeys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Grand Circle Travel
Legendary Journeys

Grand Circle Travel and Legendary Journeys Overview

Total reviews
45
122
Company responses
0
0
Issues resolved
0
0

Legendary Journeys was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 122 reviews. It is 77 reviews more than Grand Circle Travel received since Apr 4, 2008.

Grand Circle Travel and Legendary Journeys Consumer Ratings

Rank
5 out of 197 in Cruises and Ships category
53 out of 667 in Travel Agencies category
Customer service
5 in category
61 in category
Staff
6 in category
58 in category
Exchange, Refund and Cancellation Policy
3 in category
44 in category

Grand Circle Travel and Legendary Journeys Rating Details

Customer service
2.5 (11 reviews)
1.6 (40 reviews)
Reviewer's quote

Obviously, we would not continue to book trips with these companies if we were not very pleased with the service, the food, the itinerarys, the tour directors, and all of the aspects that make up a trip. When I read some of the complaints, I wonder if the person is one of those that can find fault...

Leocadia

They are emailing this out to everyone? Does this mean all should be protected? Or just some? -------- Original message -------- From: Customer Service Date: 11/10/17 9:39 AM (GMT-05:00) To: Cc: LAURIER@ANCHORSAWAYCRUISES. COM, Ed Mass Subject: CLIENT NAME: INVOICE NUMBER: TRIP NAME: CARIBBEAN...

PissedConsumer1130008
Staff
3.4 (11 reviews)
1.8 (38 reviews)
Reviewer's quote

Grand Circle continues to advertise actively for Egypt trip full well knowing it is sold out until October 2021and then they will take your 500.00 and hold it til then.

Mary S

The staff at Legendary Tours have consistently provided late, inaccurate, and/or misleading information. EG. W paid our deposit based on a balcony cabin and paid extra to be able to choose our cabin...

Ainara
Exchange, Refund and Cancellation Policy
2.8 (10 reviews)
1.7 (31 reviews)
Reviewer's quote

Many repeat customers were upset and vocal about the policy changes on the company discussion boards including myself. My take on those and other policy changes such as now refusing AMEX and not allowing credit cards to be used for gratuities is that they are in financial difficulty. The result is...

Tonique

Waiting for refund myself. I think LJ is trying. Company is still communicating with customers...

PissedConsumer1140812

Grand Circle Travel and Legendary Journeys Pros and Cons

Pros
  • Several trips i had taken
  • Customer service
  • All aspects of the many trips
  • Price
  • Tour guides
  • Quick to take your money
Cons
  • Huge rip off
  • Customer service
  • Not as advertised
  • Poor service
  • Customer service
  • Lack of communication

Grand Circle Travel and Legendary Journeys Most Positive Reviews

Top rated reviews
5

There is currently no single supplement; the ships, food and crew are top-notch as are the guides (who all speak...

5

I have taken 2 transatlantic cruises and stays after in Spain. Everything was wonderful! Free bus to cruise port. ...

Grand Circle Travel and Legendary Journeys Most Critical Reviews

Lowest rated reviews
1

I feel strongly that this company is untrustworthy. I changed a reservation for one trip for another within the time...

1

Legendary Journeys (d.b.a) Al & Chuck travel has the worst customer service. Signed up for a private charter cruise...

Grand Circle Travel and Legendary Journeys Latest Reviews

Recent published reviews
1

Grand Circle continues to advertise actively for Egypt trip full well knowing it is sold out until October 2021and then...

Read all 45 reviews

This whole thing makes us sick. We took many trips with Legendary and ALWAYS received 150% satisfaction! We stayed in...

Read all 122 reviews

Grand Circle Travel and Legendary Journeys Products and Services

Most reviewed product and services
  • Grand Circle Travel Cruise (3 reviews)
  • Grand Circle Travel Tour (2 reviews)
  • Legendary Journeys Tour (30 reviews)
  • Legendary Journeys Cruise (14 reviews)
  • Legendary Journeys Cruise Booking (8 reviews)