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Grainger

Building Products
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.9
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Charlie hollifield 1
  • Dave at the store was very helpful 1
  • Pay when pickup 1
  • Prices 1
  • Product selection 1

Customers don't like

  • False advertising1
  • No link stating what conditions are required for lower pricing1
  • Supervisors will not rectify company negligence1
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Lumber Liquidators

Building Products
  • 3 ISSUES RESOLVED
  • 257 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Local store tried to be helpful 7
  • Salesman was nice but sold me a faulty product 6
  • Product line 2
  • Professional no nonsense salespeople 2
  • When i thought they were objective 1

Customers don't like

  • Customer service8
  • Customer experience5
  • False advertising3
  • Return policy3
  • Lousy corporate customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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