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Grainger

Building Products
  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 1
  • Prices 1
  • Pay when pickup 1
  • Dave at the store was very helpful 1
  • Charlie hollifield 1

Customers don't like

  • Supervisors will not rectify company negligence1
  • No link stating what conditions are required for lower pricing1
  • False advertising1
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Home Depot

Supermarkets and Malls
  • 13 ISSUES RESOLVED
  • 1797 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.2
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • It was easy to initially purchase 4

Customers don't like

  • Lack of customer service28
  • Customer service6
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Not as advertised4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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