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Grainger

Building Products
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.9
Website
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Charlie hollifield 1
  • Dave at the store was very helpful 1
  • Pay when pickup 1
  • Prices 1
  • Product selection 1

Customers don't like

  • False advertising1
  • No link stating what conditions are required for lower pricing1
  • Supervisors will not rectify company negligence1
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Home Depot

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1704 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Website
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service28
  • Customer service6
  • Unwilling to fix problem6
  • Company response4
  • Not as advertised4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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